ABS: Removing ABS Does Not Remove ABS from the Start Menu

ID: Q161843

The information in this article applies to:

• Microsoft Commercial Internet System, version 1.0

SYMPTOMS

Removing the Address Book Server (ABS) does not always remove the ABS folder from the Start menu. If you click the Start Service Page icon in this ABS folder, Internet Explorer starts, but is unable to load anything, because the files were deleted when you removed the program.

If you shut down and restart the server, the ABS folder still remains in the Start menu, but the Start Services Page icon is removed.

WORKAROUND

To remove the ABS folder from the Start menu, you must manually delete the shortcut. You can do this by starting Windows Explorer, going to the Windows\Start menu\Programs folder, and deleting the ABS folder.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Commercial Internet System (MCIS) ABS version 1.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: ILS LDAP uninstall uninstalled removed deinstall deinstalled

Keywords          : kbsetup
Version           : 1.0
Platform          : WINDOWS
Issue type        : kbbug
Solution Type     : kbworkaround

Last Reviewed: January 27, 1998