INS Does Not Remove All Options During Uninstall Process

 Last reviewed: March 4, 1998
Article ID: Q158130
The information in this article applies to:
  • Microsoft Commercial Internet System, version 1.0

SYMPTOMS

After you install the Internet News Service (INS) on a Windows NT server, if you run Setup again to add another INS feature and then attempt to uninstall INS sometime in the future, only the features that were added during the last Setup will be removed by the program.

CAUSE

Internet News Server creates a new uninstall script every time Setup is run. Only the options selected during the most recent setup are recorded; therefore, they are the only ones removed by the uninstall process

WORKAROUND

To ensure that all INS components are completely removed by the uninstall program:

  • Always uninstall INS completely before attempting to add any new features, and then reinstall from scratch.

-or-
  • Run Setup, select all options, and then uninstall INS.

If you have already added features and attempted to uninstall with no success, you can manually clean out the directory, registry keys, and so forth. The better solution is to do a full install and then uninstall INS to ensure everything is removed properly.

STATUS

Microsoft has confirmed this to be a problem in Commercial Internet System INS version 1.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: 1.00 nntp ins mcis uunet inn
Keywords : kbbug1.00 kbusage
Version : 1.00
Platform : WINDOWS

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Last reviewed: March 4, 1998
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