MCIS: Index File Corruption

Last reviewed: February 3, 1998
Article ID: Q166385

The information in this article applies to:

Microsoft Commercial Internet System, version 1.0

Mail Server uses an index file in each mailbox directory for performance purposes. The index file is a quick summary of the messages contained in the mailbox directory. If there is a network disconnection or file I/O problem during an update, the file may be corrupted and the inbox becomes inaccessible.

WORKAROUND

Follow the product documentation for restoring Mail Server mailboxes.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Commercial Internet Server version 1.0. A supported fix is now available, but is not fully regression-tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information.

Version           : 1.0
Platform          : WINDOWS
Issue type        : kbbug
Solution Type     : kbfix

================================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: February 3, 1998
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.