DOCUMENT:Q150354 19-FEB-2002 [homemm] TITLE :Bookshelf '95 Does Not Start in Office 95 Trial Kit PRODUCT :Microsoft Home Multimedia Titles PROD/VER:: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Bookshelf '95 for Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== If you use the Microsoft Windows 95 and Office for Windows 95 Trial Kit, when you attempt to start Microsoft Bookshelf '95 by clicking the Microsoft Bookshelf '95 shortcut on the Start menu or the Office Shortcut Bar, or you attempt to start Microsoft Bookshelf '95 by clicking Lookup Reference on the Tools menu in Microsoft Excel or Word, the following message appears: Please insert the Bookshelf '95 disc in the CD-ROM drive. If the drive letter shown below is not the correct drive, please change it. If you change the CD-ROM drive letter in the dialog box or click OK, the message remains on the screen. If you click Cancel, the message disappears; however, Microsoft Bookshelf does not start. CAUSE ===== This behavior occurs because the Microsoft Windows 95 and Office for Windows 95 Trial Kit, a limited promotional package, includes a Setup option for Bookshelf '95, but does not include the Bookshelf '95 files. MORE INFORMATION ================ Microsoft distributed the Office 95 Trial Kits to a limited number of participants in the Microsoft TechEval Seminar. Seminar participants received one of two kits: one kit included the Office Professional version, and the other kit included the Office Standard version. Although some kits included the Office Professional version, the Bookshelf files are missing. Additional query words: 7.00 Trial95 ====================================================================== Keywords : Technology : kbHomeMMsearch kbBookshelfSearch kbBookShelf1995 Version : : ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.