MC1164: Extension to Prevent Hanging Power Macintosh Programs

ID: q130776

The information in this article applies to:

Microsoft Office for the Macintosh, versions 4.2, 4.2.1, 4.2.1a, 4.2.1b

SUMMARY

The MC1164.HQX file includes the Office4.2x Update for Power Mac extension version 1.0.1. This extension is for use with Office 4.2 and 4.2.1 for the Power Macintosh, Word 6.0 and 6.0.1 for the Power Macintosh, and Microsoft Excel 5.0 and 5.0a for the Power Macintosh. Installing and enabling this extension will correct the following two problems:

Starting an application after Microsoft Word causes a System Error 11 message and your computer stops responding (hangs).

-and-

Printing with QuickDraw GX 1.1.1 or 1.1.2 causes a System Error 11 message and your computer hangs.

NOTE: Because there are many situations for which you may receive a System Error 11, the Office4.2x Update for Power Mac extension may not prevent it from happening. If you still receive Type 11 errors after installing the extension, you may have to troubleshoot this problem further.

MORE INFORMATION

The following file is available for download from the Microsoft Software Library:

MC1164.HQX

For more information about downloading files from the Microsoft Software Library, please see the following article in the Microsoft Knowledge Base:

Q119591 How to Obtain Microsoft Support Files from Online Services

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Keywords          : kbappnote kbfile kbsetup offmac 
Version           : MACINTOSH:4.2,4.2.1,4.2.1a,4.2.1b
Platform          : MACINTOSH 
Issue type        :

Last Reviewed: June 22, 1999