OFF95: ".lnk file is missing..." When You Start Bookshelf '96

ID: Q150353

The information in this article applies to:

Microsoft Office for Windows 95, version 7.0

SYMPTOMS

When you start the 1996-97 edition of Microsoft Bookshelf from the Office Shortcut Bar, the following error message may appear:

.lnk file is missing

If you click the button again or restart the computer, Bookshelf '96 starts.

CAUSE

This problem occurs when the following conditions are met:

You previously installed Microsoft Bookshelf '95.

-and-

You install the 1996-1997 edition of Microsoft Bookshelf.

-and-

You click the Bookshelf button on the Office Shortcut Bar.

This behavior occurs because the Office Shortcut Bar has not yet updated the Bookshelf '95 button. When you click the button again, the Office Shortcut Bar refreshes the button icons.

WORKAROUND

To prevent this behavior from occurring, refresh the Office Shortcut Bar; this action forces the Microsoft Bookshelf '95 button to update. You can then click the button to start Bookshelf without receiving an error message. To refresh the Office Shortcut Bar, use the following steps:

Right-click the Office toolbar on the Office Shortcut Bar.

Click Refresh Icons.

Additional query words: OSB


Keywords          : offwin 
Version           : 7.00
Platform          : WINDOWS 
Issue type        :

Last Reviewed: June 24, 1999