OFF95: Dial-Up Network Connection Button on Shortcut Bar Fails

• Microsoft Office for Windows 95, version 7.0
• Microsoft Excel for Windows 95, version 7.0
• Microsoft PowerPoint for Windows 95, version 7.0
• Microsoft Word for Windows 95, version 7.0

SYMPTOMS

When you add a Dial-Up Networking button to the Office Shortcut Bar, clicking the button has no effect.

CAUSE

This problem occurs when you do the following:

• You install the Dial-Up Networking Server service that is included with Microsoft Plus! for Windows 95.
  
  -and-



• You create a new dial-up connection.
  
  -and-



• You drag a shortcut to the connection to the desktop.
  
  -and-



• You drag the shortcut to the Office Shortcut Bar.

Q143271 OFF95: Shortcuts That You Drag and Drop to OSB Do Not Start

WORKAROUND

To work around this problem, use the right mouse button to click the button and click Connect.

This problem occurs because the Office Shortcut Bar does not start a service when you click the button on the bar. The Office Shortcut Bar does correctly open files and folders when you click their corresponding buttons.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. This problem was corrected in Microsoft Office for Windows 95, version 7.0a.

MORE INFORMATION

The Dial-Up Networking Server component in Microsoft Plus! lets you share network resources with others who connect to your computer from remote locations.

For additional information, please see the following article(s) in the Microsoft Knowledge Base:

Q139710 How to Enable Dial-Up Networking Server Capabilities

Q147844 Dial-Up Networking Server Not Supported with ISDN Adapter

Additional query words: dialup network my connection plus pak plus pack companion add-on add-in osb

Keywords          : offwin 
Version           : 7.00
Platform          : WINDOWS 
Issue type        : 

Last Reviewed: May 20, 1999