OFF95: Files Not Removed Upgrading to Office Version 7.0

ID: Q132704


The information in this article applies to:


SYMPTOMS

When you install Microsoft Office version 7.0 over an existing version of Microsoft Office, not all of the files from the existing version of Office are removed.


CAUSE

This behavior occurs because the Microsoft Office version 7.0 Setup program does not remove all of the files from a previous version of Microsoft Office, even when you install the newer version to the directory that contains the earlier version.

The following files are not removed from the Microsoft Office folder when you install Microsoft Office version 7.0 over an earlier version of Office:


RESOLUTION

The method that is recommended to avoid this behavior is to run the Setup program for the earlier version of Microsoft Office in maintenance mode, and choose Remove All, before you install Microsoft Office version 7.0. This method insures that all unnecessary files are removed from your hard disk, freeing up additional disk space, before you install the new version of Office.

If you have already installed Microsoft Office version 7.0, you can delete the unnecessary files remaining from the previous version of Office by using Windows Explorer or My Computer. You can delete the files in the following folders (where MSOFFICE is the folder to which you installed Microsoft Office):

MSOFFICE\CLIPART\PCSFILES (except POPULAR.CAG and POPULAR.PCS)
MSOFFICE\POWERPNT\WIZARDS
MSOFFICE\POWERPNT\TEMPLATE
MSOFFICE\WINWORD\TEMPLATE
MSOFFICE\WINWORD\WORDCBT


MORE INFORMATION

If you do not run Setup for the previous version of Office and choose Remove All before you install Office version 7.0, a complete installation of Office will use approximately 120.3 MB of disk space instead of approximately 89.0 MB.

For additional information about symptoms that occur when you do not remove an existing version of Office before you install Office version 7.0, please see the following article(s) in the Microsoft Knowledge Base:

Q132411 OFF95: MSAPPS from Previous Version Not Removed on Upgrade

Q132461 OFF95: Existing Office Icons Still Available After Upgrade

Additional query words:


Keywords          : offwin 
Version           : 7.00
Platform          : WINDOWS 
Issue type        : 

Last Reviewed: June 3, 1999