OFF95: Send Command Missing After Removing Microsoft Project

ID: Q135467

The information in this article applies to:

Microsoft Office for Windows 95, version 7.0
Microsoft Excel for Windows 95, version 7.0
Microsoft PowerPoint for Windows 95, version 7.0
Microsoft Word for Windows 95, version 7.0
Microsoft Project for Windows 95, version 4.1
Microsoft Access 7.0

IMPORTANT: This article contains information about editing the registry. Before you edit the registry, you should first make a backup copy of the registry files (System.dat and User.dat). Both are hidden files in the Windows folder.

SYMPTOMS

The Send and Add Routing Slip commands in Microsoft Office programs may no longer appear on the File menu after you remove Microsoft Project.

CAUSE

This problem occurs if cc:Mail or Lotus Notes is installed on your computer and you remove the Microsoft Project program after installing one of the Microsoft Office programs.

This problem only occurs if you install Microsoft Project before you install the Office program. For example, if you install Microsoft Word before you install Microsoft Project, this problem does not occur when you remove Microsoft Project.

RESOLUTION

To add the Send and Add Routing Slip commands to the File menu in the Office program, use either of the following methods.

Method 1: Remove and Reinstall the Program

To remove and reinstall the program, use the following steps:

Run the Setup program for the Office program in maintenance mode. Click the Remove All button.

Run Setup for the Office program again. Click the installation option that you want and select any specific components that you want to install (Custom installation only) and finish running Setup.

Method 2: Add the Appropriate Registry Key

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall Windows 95. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the Changing Keys And Values online Help topic in Registry Editor (Regedit.exe). Note that you should make a backup copy of the registry files (System.dat and User.dat) before you edit the registry.

You can also resolve this issue by adding the appropriate registry entry to the Windows registry. To do this, add the following registry key


   HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft Office\95\MAPIDLL

and then add the following String Values:


   Value Name: DLL32
   Value Data: <C:\Windows>\System\Mapivi32.dll

Note that <c:\Windows> is the folder in which you installed Microsoft Windows. Do NOT type the brackets when you add the value.

This method works because only the registry entry is removed when you remove Microsoft Project; the Mapivi32.dll file is not removed.

MORE INFORMATION

If cc:Mail or Lotus Notes is installed on your computer when you run the Setup program for any of the Office programs listed at the beginning of this article, the Mapivi32.dll file is installed and registered in Windows so that you can use the Send or Add Routing Slip commands in the program. However, when you install an Office program after installing Microsoft Project, the Office program detects that the Mapivi32.dll file is already installed and registered on your computer (cc:Mail or Lotus Notes is installed) and does not register Mapivi32.dll in the Windows registry. If you then remove Microsoft Project, the Microsoft Project Setup program removes the registry entry for the Mapivi32.dll file; therefore, the Send and Add Routing Slip commands are no longer available in the Office program.

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: vim email


Keywords          : kbinterop offwin 
Version           : 7.00
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: May 25, 1999