OFF97: "This Setup Program Is Not Intended" Error During Setup

ID: Q166343

The information in this article applies to:

WARNING: The information in this article has not been confirmed or tested by Microsoft. Some or all of the information in this article has been taken from unconfirmed customer reports. ANY USE BY YOU OF THE INFORMATION PROVIDED IN THIS ARTICLE IS AT YOUR OWN RISK. Microsoft provides this information "as is" without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability and/or fitness for a particular purpose.

SYMPTOMS

When you run the Setup program for Microsoft Office 97, you may receive the following error message:

This Setup program is not intended to be used with your version of Windows


CAUSE

This problem may occur if there is an invalid entry in the Compatibility section of your Win.ini file.


RESOLUTION

To resolve this problem, remove the "bootstrp" entry from the Compatibility section of your Win.ini file. To do this, follow these steps:

  1. Click the Start menu, and then click Run.


  2. In the Run box, type win.ini, and then click OK.


  3. Click Find on the Search menu. In the Find What box, type [Compatibility], and then click Find Next. Click Cancel to dismiss the Find dialog box.


  4. Look for a line in the [Compatibility] section that contains the following text 
    
      BOOTSTRP=

    and type a semicolon (;) in front of this line.


  5. Click Save on the File menu. Click Exit on the File menu.


  6. Restart Microsoft Windows and run the Microsoft Office 97 Setup program.


Additional query words: initialization 


Keywords          : kberrmsg kbsetup 
Version           : WINDOWS:97
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: May 25, 1999