OFF97: ActiveX Errors Running Microsoft Internet Explorer 4.0

 Last reviewed: February 18, 1998
Article ID: Q177943
The information in this article applies to:
  • Microsoft Office 97 for Windows
  • Microsoft Windows NT 4.0

SYMPTOMS

When you start Microsoft Internet Explorer version 4.0, the following error message appears: 

   This page provides potentially unsafe information to an
   ActiveX Control. Your current security settings prohibit
   running controls in this manner. As a result, this page
   may not display correctly.
In addition, when you click one of the drives in My Computer or in Microsoft Windows Explorer, the following error message may appear: 

   Microsoft Internet Explorer

   An ActiveX Control on this page is not safe.  Your current
   security settings prohibit running controls on this page.
   As a result, this page may not display as intended.
When you click OK, the following error message appears: 

   Internet Explorer Script Error

   An error has occurred in the script on this page.

   Line:  78
   Char:   1

   Error: Object doesn't support this property or method.
   Code:  0

   Do you want to continue running scripts on this page?
When you click either Yes or No, you can open any of the drives. However, when you open folders on the drives, similar error messages continue to appear.

NOTE: These error messages appear again whenever you restart your computer.

CAUSE

This problem occurs when you run the Office 97 File and Registry Eraser Utility and you are using Microsoft Windows NT version 4.0 and Internet Explorer 4.0.

RESOLUTION

To correct this problem, reinstall Microsoft Internet Explorer 4.0.

MORE INFORMATION

The Office 97 File and Registry Eraser Utility removes most of the files and Windows registry settings that remain on the computer after you remove Microsoft Office 97. This utility is designed to be run after you run the Setup program for Office 97 and click Remove All. When you run this utility, it removes shared system components. The Microsoft Internet Explorer Active Desktop requires these components and does not work correctly after the files are removed. To restore the Active Desktop, reinstall Microsoft Internet Explorer.

For more information about this utility, please see the following article in the Microsoft Knowledge Base: 

   ARTICLE-ID: Q176823
   TITLE     : Off97: Utility to Completely Remove Remaining Office 97
               Files

Additional query words: OFF97 eraser97
Version : WINDOWS:97
Platform : WINDOWS winnt

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Last reviewed: February 18, 1998
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