OFF97: Errors Quitting Office Apps with IntranetWare Network

ID: Q177637

The information in this article applies to:

Microsoft Office 97 for Windows
Microsoft Excel 97 for Windows
Microsoft Word 97 for Windows
Microsoft PowerPoint 97 For Windows
Microsoft Outlook 97
Microsoft Access 97

SYMPTOMS

When you quit a Microsoft Office 97 for Windows program that runs on a Novell IntranetWare Network, you may receive the following message:


   This connection must be maintained for Novell Directory Services
   use on tree <tree name>. It can only be removed after logging out of
   Directory Services on the tree. Do you wish to log out of directory
   services on the tree <tree name> now?

where <tree name> is the name of the Novell directory tree or network database.

CAUSE

This error may occur if the following conditions are true:

You are using Novell IntraNetware version 4.11.

-and-

You are using the Novell IntraNetware client version 2.2 for Microsoft Windows 95.

-and-

You open a file on the network with one of the products mentioned at the beginning of this article.

RESOLUTION

To correct this problem, contact Novell to obtain an updated copy of Novellnp.dll.

For information about how to contact Novell, query in the Knowledge Base for one of the following articles:

Q65416 Hardware and Software Third-Party Vendor Contact List, A-K

Q60781 Hardware and Software Third-Party Vendor Contact List, L-P

Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

MORE INFORMATION

This network has not been tested for use with Microsoft Office 97 for Windows and is not supported.

For additional information, please see the following article in the Microsoft Knowledge Base:

Q160530 OFF97: Networks Supported by Microsoft Office 97

IntraNetware is manufactured by Novell Corporation, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: OFF97 internetware groupwise


Keywords          : kb3rdparty kbenv offrfs 
Version           : WINDOWS:97
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: May 25, 1999