OFF97: New File Types Still Open in Version 7.0 After Upgrade

ID: Q168840

The information in this article applies to:

SYMPTOMS

When associating a new file type with Microsoft Word, files of that type open in Word 7.0 instead of opening in Word 97.


CAUSE

The problem above occurs if the following conditions are true:


STATUS

Microsoft has confirmed this to be a problem in the products listed at the beginning of this article. We are researching this problem and will post more information here in the Microsoft Knowledge Base as it becomes available.


WORKAROUND

Associating the file type with Microsoft Word 97 will cause the file to open in the correct version of Microsoft Word. Follow the steps below to re-associate the files.

  1. In the Windows Explorer, Click View on the menu and then click Options. The Options dialog will appear.


  2. Click the File Types tab. Highlight the file type you are trying to open from the Registered Files Type list box. Click the Edit button. The Edit File Type dialog box will appear.


  3. Highlight Open from the Actions list box. Click Edit. In the Editing Action For Type dialog box, click the Browse button. The Open With dialog box appears


  4. Search for and highlight the Microsoft Office 97 executable file. That file in normally located in the C:\Program Files\Microsoft Office\Office folder. Click the Open and then click OK. Click Close twice.


When you now open that particular file type, it will open in Microsoft Word 97 instead of Microsoft Word 7.0. This process must be repeated for each new file type you wish to open into Microsoft Word 97.

Additional query words: shell registration 


Keywords          : offupgrade 
Version           : WINDOWS:97
Platform          : WINDOWS 
Issue type        :

Last Reviewed: May 28, 1999