OFF98: Error Inserting Picture File from Floppy Disk

• Microsoft Office 98 Macintosh Edition
• Microsoft Excel 98 Macintosh Edition
• Microsoft Word 98 Macintosh Edition
• Microsoft PowerPoint 98 Macintosh Edition

SYMPTOMS

In the programs that are listed at the beginning of this article, if you point to Picture on the Insert menu, click From File, select a picture file, and then click Insert, you may receive the following error message:

   This file was not recognized by any installed graphics filter.

CAUSE

This problem occurs when the following conditions are true:

• You format a floppy disk on a computer running Microsoft MS-DOS, Microsoft Windows 95, or Microsoft Windows NT.

  -and-

• You copy a picture file, such as a GIF or JPEG file, to the disk.

  -and-

• You attempt to insert the picture file that is stored on the floppy disk without moving the file to the hard disk.

WORKAROUND

To work around this problem, use the Finder to copy the picture file from the floppy disk onto the hard disk on the computer. After you do this, you can insert the picture file that is stored on the hard disk.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.