Office Err Msg: "Space Required on ?: 0K" in Setup Dialog Box

ID: Q117637

4.00 4.20 4.30 WINDOWS kbsetup kberrmsg

The information in this article applies to:

Microsoft Office for Windows 95, version 7.0
Microsoft Office for Windows, versions 4.0, 4.2, 4.3

SUMMARY

When you run the Microsoft Office Setup program, and you choose the Complete/Custom installation option or Maintenance mode, the following information is displayed when you select the Shared Applications option if you have previously installed one of the shared applications (for example Equation Editor, WordArt) to a network drive:

   Space Required on ?:     0K
   Space Available on ?:    0K

CAUSE

This behavior occurs if the Setup program finds one or more shared applications (MSAPPS) registered in the WIN.INI file or the REG.DAT file that are using a universal naming convention (UNC) path name. For example, this behavior occurs when you run the Microsoft Office Setup program if the Equation Editor has previously been installed and is registered in the WIN.INI file and the REG.DAT file with the following path information:

   \\SERVER\SHARE\WINWORD\MSAPPS\EQUATION\EQNEDIT.EXE

The "?" is used because the UNC path does not have a one character drive letter. The "0K" value appears because the Setup program cannot determine the amount of available disk space on a UNC drive.

MORE INFORMATION

The Microsoft Office Setup program installs the MSAPPS to an existing UNC path location under the following conditions:

The Microsoft Office Setup program is installing shared applications that have the same version as those that are already installed.
-or-
The Microsoft Office Setup program is installing a newer version of the shared applications than those that are installed, and the Setup program can write to this location. If the Setup program cannot write to the location of the shared applications, then each of the new shared applications are copied to the local hard drive.

For more information about Microsoft Office Setup installing shared applications locally, query on the following words in the Microsoft Knowledge Base:

   workstation and locally and installs

KBCategory: kbsetup kberrmsg KBSubcategory: kberrmsg

Additional reference words: 4.00 4.20 4.30 7.00

Keywords            : kberrmsg kberrmsg kbsetup
Version             : 4.00 4.20 4.30
Platform            : WINDOWS

Last Reviewed: March 27, 1997