Office: Setup Does Not Allow Different Path for Disk

ID: Q109138

The information in this article applies to:

Microsoft Office for Windows, versions 4.0, 4.2

SUMMARY

In the Microsoft Office Setup program, you cannot specify a new path for disks. If the Setup program is started from a drive other than the one where Disk 2 will be inserted, the following error message will appear when Setup tries to access Disk 2

Could not open the file named:
<path>\DISK2\EXCEL.E1_

where <path> is the drive and path from which SETUP.EXE was initially run. For example if setup is run from the local drive C:\OFFICE\DISK1, the error would read:

Could not open the file named:
'C:\OFFICE\DISK2\EXCEL.E1_'

If you use the Winlink software to accomplish file transfer via a serial cable by allowing the B: drive of a desktop computer to be mapped as the A: of a laptop, you receive the error:

Error! Tried to create invalid path using a:\excel.e1_

WORKAROUND

If Setup cannot read a disk, and you need to copy information from one disk to another, do either of the following:

Copy the contents of all of the disks to a new directory on your hard disk drive. (See NOTE below.)

-or-

Copy the contents of the disk to a new floppy disk and then perform the installation using the new disk.

NOTE: If you copy the contents of all disks to a new directory on your hard drive, as in the first option above, the following subdirectory structure must be followed, or setup fails.


   Disk    Sample Path
   -----   -----------
   Disk1   C:\TEST\DISK1
   Disk2   C:\TEST\DISK2
   .       .
   .       .
   Diskx   C:\TEST\DISKx

Where C:\TEST is a directory with whatever name you choose. The Disk1, Disk2, through Diskx subdirectories are required for setup to succeed.

Additional query words: \* \* KBpriority2


Keywords          : 
Version           : 4.00 4.20
Platform          : WINDOWS 
Issue type        :

Last Reviewed: June 22, 1999