Office: Setup May Fail Under OS/2 2.0

ID: Q120873

The information in this article applies to:

Microsoft Office for Windows, versions 4.2, 4.3

SUMMARY

The Setup program for Microsoft Office version 4.2 may fail if you are trying to run Setup under a Win-OS/2 session for IBM OS/2 version 2.0. If you run Setup under a WIN-OS/2 session, the following error message will be displayed:

   The WIN-OS/2* Session does not support this application.

NOTE: This error message will not be received when you run Setup under a WIN-OS/2 session for IBM OS/2 version 2.1.

MORE INFORMATION

The Microsoft Office version 4.2 Setup program requires Microsoft Windows version 3.1 or higher to run. The Win-OS/2 session in IBM OS/2 version 2.0 only emulates Microsoft Windows version 3.0, and Setup fails. IBM OS/2 version 2.1 emulates Microsoft Windows version 3.1 and should run correctly.

IBM OS/2 Operating System is manufactured by IBM, a company independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

REFERENCES

For more information about IBM OS/2, contact IBM Technical Support at (800) 237-5511.

KBCategory: kbenv kberrmsg KBSubcategory:

Additional reference words: 4.00 OS/2 WIN-OS/2 ACME

Last Reviewed: September 16, 1996