OSB: Answering No Cancels All Custom Selections

ID: Q138427

The information in this article applies to:

SYMPTOMS

When you attempt to customize the Microsoft Office Shortcut Bar for Microsoft Office for Windows 95, version 7.0, or Microsoft Office 97 for Windows, you may receive the following message:

   Are you sure you want to delete the buttons listed below? The
   programs, files and contents of any folders that are represented
   by the deleted button will be permanently lost.

If you click No, any other customize options chosen are lost.

WORKAROUND

To customize the view features or add buttons to the Office Shortcut Bar, complete those tasks first. If you want to delete any buttons, do not delete them when you make other adjustments. Perform these operations as a separate task.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

REFERENCES

"Getting Results with Microsoft Office for Windows 95", version 7.0, Part 1, Section "Take a Shortcut to Work," pages 36-45

KBCategory: kbtool KBSubcategory: offwin OffOSB Additional query words: 7.00 customize OSB 8.00 97 office8 off97

Keywords          : offwin offosb 
Version           : WINDOWS:7.0 97
Platform          : WINDOWS

Last Reviewed: March 26, 1998