Running Office 4.2.1 for Mac on System 7.5.2 or 603/604 Chips

ID: Q141097

The information in this article applies to:

Microsoft Office for the Macintosh, versions 4.2, 4.2.1, 4.2.1a, 4.2.1b
Apple Macintosh System Software 7.5.2

SUMMARY

This article contains a summary of the known issues that may occur when you run Microsoft Office on a Power Macintosh that contains a 603 or 604 PowerPC processor, or when you run Microsoft Office on a Power Macintosh that is running System 7.5.2.

MORE INFORMATION

Microsoft Office Programs Start Slowly

When you start a Power Macintosh program on a Power Macintosh computer that runs System 7.5.2 with virtual memory enabled, the Code Fragment Manager (CFM) unnecessarily clears the cache of program code information. Because the information must be reloaded again before the program can start, the start up time takes longer than expected.

This problem is due to a lack of optimization between the read only memory (ROM) chips in some classes of Power Macintosh computers, most notably, computers with a 603 or 604 PowerPC processor, and the CFM that ships with System 7.5.2. This problem may also occur on a Power Macintosh computer with a 601 processor.

Workarounds

To work around this issue, use the most appropriate method for your situation:

Install System 7.5.3.

Disable Virtual Memory. If necessary, obtain a third-party memory manager program, such as Connectix RAM Doubler version 1.6x.

NOTE: To use Connectix RAM Doubler on a Power Macintosh computer, you must obtain version 1.6x

For additional information, please see the following articles in the Microsoft Knowledge Base:

Q152495 Changes With Macintosh System 7.5 Update 2.0, Part 3

Q139739 MS Office Programs Start Slowly on System 7.5.2 with VM On

Q138478 Can Use Only Version 1.6 of RAM Doubler with Macintosh PCI

Error Messages Appear When You Run Microsoft Office Manager on System 7.5.2

You may encounter this problem when you use Microsoft Office Manager (MOM) to start a program on a Macintosh that runs System 7.5.2 or when you shut down the computer.

Workarounds

To work around this issue, use the most appropriate method for your situation:

Install System 7.5.3.

Install the "Office Manager Patch for 7.5.2." To use this patch, you must have Microsoft Office version 4.2.1 or 4.2.1a installed.

Q20783

For additional information, please see the following article in the Microsoft Knowledge Base:

Q148720 System 7.5.3 Update File Contains Incorrect Office Information

Microsoft PowerPoint Will Not Start on a Computer with a 603 PowerPC Processor

If you are using a Macintosh with a PowerPC 603 processor and you start PowerPoint 4.0, one of the following messages appears:

Sorry, PowerPoint cannot get started.

-or-

Sorry, PowerPoint cannot get started. You may not have enough
memory, or you may need to run PowerPoint Setup.

Workaround

Turn on the Macintosh Easy Open control panel.

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: 4.20 4.2.1 4.2.1a


Keywords          : kb3rdparty kberrmsg kbole kbprint kbsetup offmac xlmac 
Version           : MACINTOSH:4.2,4.2.1,4.2.1a,4.2.1b,7.5.2
Platform          : MACINTOSH 
Issue type        :

Last Reviewed: June 21, 1999