Utility to Fix "Bdrintl.dll Was Unable..." Error Is Available

Last reviewed: October 8, 1997
Article ID: Q138552

The information in this article applies to:

Microsoft Office 97 for Windows

SUMMARY

A utility that fixes a problem that occurs when you run the Microsoft Office 97 Setup program is available. Specifically, when this problem occurs during installation, the following error message appears:

   Bdrintl.dll was unable to register itself in the system registry.

For additional information about this problem, please see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q162295
   TITLE     : OFF97: Err Msg: "Bdrintl.dll Was Unable to Register
               Itself"

The following file is available for download from the Microsoft Software Library:

 ~ Bdrinfix.exe (size: 173792 bytes)

For more information about downloading files from the Microsoft Software Library, please see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q119591
   TITLE     : How to Obtain Microsoft Support Files from Online Services

The FTP location is ftp://ftp.microsoft.com/Softlib/MSLFILES/

MORE INFORMATION

The following is the contents of the Readme.txt for the Bdrintlfix.bat utility. You can obtain this Readme.txt file by downloading Bdrinfix.exe from the Microsoft Software Library and extracting its contents.

BDRINTLFIX.BAT README

Uninstalling Microsoft Office 97 does not remove all of the settings that are entered in the Microsoft(R) Windows(R) 95 and Windows NT(R) registry. This behavior sometimes causes problems later when you attempt to configure Microsoft Office 97 differently. For more information about these issues, search for articles in the Microsoft Knowledge Base. To find the Knowledge Base on the World Wide Web, see the following Microsoft Web site:

   http://support.microsoft.com/support/

The Bdrintlfix.bat file that is included with this Readme file corrects the issue described in the following article:

   ARTICLE-ID: Q162295
   TITLE     : OFF97: Err Msg: "Bdrintl.dll Was Unable to Register
               Itself"

To use this batch file, follow these steps:

Make sure that the files included in the .exe file are copied to a separate folder.
Run the batch file by double-clicking Bdrintlfix.bat in Windows 95 Explorer, Windows NT Explorer, or Windows File Manager (for Windows NT version 3.51).
A dialog box appears with the following message:
```
      Do you want to continue with an Agressive Cleanup?
```
Click Yes to allow the cleanup process to continue.
Close the command prompt window that the batch file opened by clicking the Close box.

NOTE: For a listing of the registry keys that are removed by Bdrintlfix.bat, see the Bdrtext.txt file that is included.

Additional query words: bdrintl.dll
Keywords : OffWinSetup kbfile kbsetup
Issue type : kbprb kbreadme

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: October 8, 1997
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