XL 4.0 CBT Files Remain After Workstation Update to Office 4.2

ID: Q122060

The information in this article applies to:

Microsoft Office for Windows versions 4.2, 4.3

SYMPTOMS

If you perform a workstation installation of Microsoft Office for Windows version 4.0, the files for the Microsoft Excel version 4.0 Tutorial will be installed to the destination directory for Office. If this workstation installation is then upgraded to Microsoft Office for Windows version 4.2 or 4.3 by using the workstation installation, these Microsoft Excel version 4.0 Tutorial files remain in the destination directory.

RESOLUTION

To work around this problem, after you upgrade the workstation installation of Microsoft Office for Windows to either version 4.2 or 4.3, delete the following files from the EXCELCBT directory:

   APERTURE.XLW     PARTS.WK1
   BLUESKY.XLW      PHOTOS.XLW
   CBTLIB3.DLL      SALES.XLW
   DELI.XLW         SALESREP.XLW
   DIVISION.XLW     SCHEDULE.FMT
   EXCELCBT.CBT     SCHEDULE.WK1
   EXCELLES.CBT     SURVEY.XLW
   EXOTIC.FMT       TOOLS.XLW
   EXOTIC.WK1       WCOAST.XLW
   EXPORTS.XLW      XLBASICS.CBT
   PARTS.FMT        YONDER.XLW

For example, if Microsoft Excel version 4.0 is installed into a directory called C:\OFFICE\EXCEL, there will be a subdirectory called C:\OFFICE\EXCEL\EXCELCBT. Delete the 22 files listed above from this directory.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

KBCategory: kbsetup kbnetwork KBSubcategory:

Additional reference words: 4.20 4.30

Last Reviewed: September 16, 1996