CG3: Error Messages Appear When You Install Extra Clipart

ID: q161689

The information in this article applies to:

SYMPTOMS

When you run the Clipart Extra Setup program, you may receive the following error messages:

Setup could not find Microsoft Clip Gallery 3.1 installed on your system. Please install Microsoft Clip Gallery 3.1 before installing this application.
-and-
Microsoft Clipart Extra Setup was not completed successfully.
Then, the set up program quits without installing any clip art.


CAUSE

This problem occur when the following conditions are true:

-or one of the following:
These programs install Clip Gallery version 5.0 on your computer, which also does not allow the Clipart Extra Setup program to function properly.


RESOLUTION

Network Installation resolution

To install the extra clipart, you must install the Microsoft Clip Gallery, version 3.1, on the hard disk on your computer.

If you already ran the Microsoft Office 97 Setup program and chose to store shared files on the server, use the following steps to install Microsoft Clip Gallery on your computer:
  1. Run the Microsoft Office 97 Setup program. When you are prompted, click Remove All and remove Microsoft Office 97 from your computer.

    Note that you do not have to remove all shared components.


  2. After you remove Microsoft Office 97 from your computer, run the Microsoft Office 97 Setup program again from the network server. When you are prompted whether to store shared files on the server or on the local hard disk, click Local Hard Drive.


  3. After setup is finished, run the Microsoft Clipart Extra Setup program.



WORKAROUND

Copy Clip Art to Hard Disk

To copy the clip art to your hard disk, follow these steps:
  1. Insert the Microsoft Office CD into your CD-ROM drive.


  2. On the Windows Start menu, point to Programs, then click Windows Explorer.


  3. Navigate to the Clipart folder and, open it.


  4. Starting with the Mmedia folder, copy the following folders to you hard disk, to the location of your choice: The other folders in the Clipart folder were already installed on your computer and do not need to be copied to your hard disk.


  5. Now Navigate to the drive:\Program Files\Common Files\Microsoft Shared\Argalry folder.

    Where drive is the drive letter where you installed the common components. This is normally the C: drive.


  6. Double-click Cag.exe. This starts Clip Gallery 5.0 in stand-alone mode.


  7. Click Import Clips.


  8. Navigate to the folder where you copied the clip art, open the Mmedia folder, and then set Files of type to Clip Gallery Catalogs.


  9. Select the *.cag file listed, and press Import.


  10. After the catalog file has been imported, you will be prompted with the following message:
    The clip catalog has been added to Clip Gallery. You must quit and restart Clip Gallery to view the new catalog.
    Click OK.


  11. Repeat steps seven through ten for each of the clip art folders copied over from the CD: Office, Photos, Powerpnt, Scrbeans.


  12. After you import the last Catalog file, quit Clip Gallery, then restart it.


When Clip Gallery restarts, it will immediately begin to convert and index the old catalog, *.cag, files, creating a *.sbd file for each cag file. This process is lengthy and may take from one to two hours.


STATUS

This behavior is by design of the Microsoft Office 97 Setup program, Microsoft Clip Gallery 3.1, and the Microsoft Clipart Extra Setup program.


MORE INFORMATION

Microsoft Office 97 includes extra clip art that you can install and use with Microsoft Office 97. To install the extra clip art, run the Setup.exe program in the Clipart folder on the network server that contains the administrative installation of Microsoft Office 97. You can also install the extra clip art by running the Setup.exe program in the Clipart folder on your Microsoft Office 97 compact disc.

When you run the Microsoft Office 97 Setup program from a network share that contains an administrative installation of Microsoft Office 97, you can specify a storage location for shared files (files that are used by more than one program) that is on the server or on the local hard disk. Microsoft Clip Gallery uses shared files. If you choose to store shared files on the server, the setup program does not copy Microsoft Clip Gallery to the hard disk on your computer.

Additional query words: OFF97 clip art CAG setup error 3.1 


Keywords          : kberrmsg kbsetup kbtool kbdta kbclip 
Version           : WINDOWS:3.0,97
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: July 8, 1999