Changing Point Size with WordArt Button Style Causes GP Fault

• Microsoft WordArt version 1.0
• Microsoft Word for Windows, versions 2.0, 2.0a, 2.0a-CD, 2.0b, 2.0c
• Microsoft Windows operating system version 3.1

SUMMARY

If you use the WordArt Button style to create a graphic in a large point size, and then change to a small point size, a general protection (GP) fault error message may occur in WORDART.EXE. When the GP fault occurs, Word for Windows and WordArt close or your computer hangs (stops responding).

For example, if you create a Button style graphic in WordArt using a 36 point or larger font size and then decrease the font to 6 points, a GP fault may occur.

To avoid this problem, re-create the WordArt object in a small point size instead of decreasing a large font size when you use the Button style.

MORE INFORMATION

If you restart Word without quitting and restarting Windows, the following error messages occur when you insert an MS WordArt object in Word:

   Microsoft WordArt could not load necessary font files. Please
   ensure WordArt is properly installed.

   Word cannot create the MS WordArt object.

Microsoft has confirmed this to be a problem in WordArt version 1.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.