ID: Q79581
The information in this article applies to:
Prior to the release of version 3.2, the Pacific Page PostScript Emulation Cartridge did not support Adobe Type 1 downloadable fonts. If you use a version of this cartridge earlier than 3.2, Microsoft Windows version 3.0 cannot download the PostScript fonts supplied with the Microsoft Equation Editor; this can cause the printer to hang. This problem can occur anytime you use the Fences, MT Extra, MT Symbol or MT Symbol Italic fonts.
To determine which version of the Pacific Page PostScript Emulation Cartridge cartridge you have, take the printer offline, and press the plus (+) key. The version number should display on the printer's LCD screen.
If your cartridge is a version earlier than 3.2, choose one of the following options:
1. Contact Pacific Data Products at (619) 552-0880 to order an
upgrade for the cartridge.
2. Use the printer in Hewlett-Packard LaserJet (PCL) mode with the PCL
versions of the aforementioned fonts installed. Using these fonts in
conjunction with scalable font technology provides the best output.
Pacific Page PostScript Emulation Cartridge is manufactured by Pacific Data
Products, vendor independent of Microsoft; we make no warranty, implied or
otherwise, regarding this product's performance or reliability.
Pacific Data Products Technical Support
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Last Reviewed: September 9, 1996