Error: "There Isn't Enough Memory" or "Unable to Open"

Last reviewed: February 16, 1998
Article ID: Q157305
The information in this article applies to:
  • Microsoft Organization Chart for Windows 95, version 2.0
  • Microsoft PowerPoint for Windows 95, version 7.0
  • Microsoft Office for Windows 95, version 7.0

SYMPTOMS

When you insert an organization chart into a PowerPoint slide, you may receive the following message:

   There isn't enough memory available to read MS Org Chart.

If you start Microsoft Organization Chart 2.0 alone, you receive the following message:

   Unable to open file. You may be out of memory or disk space. Check
   disk space, close other applications, then try again.
   Press F1 for Help.

CAUSE

This problem occurs when there are too many fonts installed under Windows 95 or Windows NT. The exact number of fonts that causes the problem depends on the names of the fonts, and the location from you installed them. Typically, the problem occurs when you install over 600 fonts.

RESOLUTION

To resolve this problem, reduce the number of installed fonts. Remove a few fonts at a time, restart Windows 95 or Windows NT after you remove a number of fonts, and then start Organization Chart.

STATUS

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.


Additional query words: 2.00 orgchart 8.00 8.0 ppt8 ppt97 ppt7 7.00
ppt95 insufficient memory orgplus powerpt
Keywords : ppt95 ppt97 kberrmsg kberrmsg kbole kbtshoot
Technology : kbole
Version : WINDOWS:2.00
Platform : WINDOWS
Issue type : kbprb
Solution Type : kbworkaround


THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: February 16, 1998
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.