OL97 ErrMsg: Unable to Load Fae.dll Exporting to Access

ID: Q166983

The information in this article applies to:

Microsoft Outlook 97

WARNING: The information in this article has not been confirmed or tested by Microsoft. Some or all of the information in this article has been taken from unconfirmed customer reports. ANY USE BY YOU OF THE INFORMATION PROVIDED IN THIS ARTICLE IS AT YOUR OWN RISK. Microsoft provides this information "as is" without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability and/or fitness for a particular purpose.

SYMPTOMS

When you use the Microsoft Outlook 97 Import and Export Wizard to export a file in a Microsoft Access file format, you may receive the following error message:

   Unable to load fae.dll. Additional translators are available
   in the ValuPack.

RESOLUTION

To resolve this problem reinstall the Data Access Pack from the Microsoft Office 97 Compact Disc ValuPack.

MORE INFORMATION

To install the Data Access Pack, follow these steps:

1. On the Office 97 Compact Disc open the ValuPack directory and double-

   click the Valupk8.hlp file.

2. In the "Welcome to the Microsoft Office 97 ValuPack" help topic, click

   Data Access Pack.

3. In the "Data Access Pack" help topic, click "To install the Data Access

   Pack, click."

Keywords          : kberrmsg StpOthr 
Version           : WINDOWS:97
Platform          : WINDOWS

Last Reviewed: June 3, 1998