OL97: Cannot Select Which Personal Address Book to Import

ID: Q165859

The information in this article applies to:

• Microsoft Outlook 97

SYMPTOMS

When you use Microsoft Outlook 97's Import and Export Wizard to import a Personal Address Book, you cannot choose from multiple Personal Address Book files.

CAUSE

The Import and Export Wizard only recognizes the Personal Address Book installed in your current profile. Each profile may only have one Personal Address Book service.

MORE INFORMATION

You may only have one Personal Address Book per profile. To import from another Personal Address Book file, you must remove the first Personal Address Book service from your profile and add the new Personal Address Book as a service to your profile. With the new Personal Address Book as a profile service, the Import and Export Wizard recognizes it as a valid import source.

If you remove the Personal Address Book from your active profile, it is no longer an import option. Outlook provides no method for importing one Personal Address Book into another.

REFERENCES

For more information about importing a Personal Address Book into your Contacts folder, type "import" in the Office Assistant, click Search, and then click to view "Import a Personal Address Book into a Contacts folder."

Keywords          : kbinterop IntpImEx 
Version           : WINDOWS:97
Platform          : WINDOWS

Last Reviewed: June 3, 1998