ID: Q170384
The information in this article applies to:
The Microsoft Outlook 97 Internet Mail Enhancement Patch (IMEP), does not automatically call your Internet Service Provider (ISP) using dial-up networking to check for new mail. This article describes how to set up IMEP to connect automatically to your ISP at a regular interval to check for new mail. The Imepread.txt file that ships with IMEP also documents these steps; however, the steps in that text are written for IE4 users. The steps in this article describe the dialogs and settings for IE 3.02 users.
The IMEP can be downloaded from the Microsoft Web site at:
http://officeupdate.microsoft.com/updates/updOutlook.htm
It is also available in Microsoft Office 97 Service Release 1 Patch (SR-1
Patch) and Microsoft Office 97 Service Release 1 Enterprise Update (SR-1
Ent Upd).
WARNING: This issue should not arise when using Microsoft Windows NT. These steps do not work if you are using Outlook with the Windows NT operating system. The Microsoft Dial-Up Networking 1.3 Upgrade described in this article is designed for Windows 95 and not Windows NT. These steps do not work if you are using Outlook with the Windows NT operating system, and may cause damage to your dial-up networking if you perform them in Windows NT.
The steps described in this article will set up Outlook and IMEP to do the following:
NOTE: You do not have to install the Microsoft Dial-Up Networking 1.3 Upgrade if you have Windows 95 OSR2 that is an OEM version of Windows and only available with a new personal computer.
To make Outlook automatically call your ISP you must install the Microsoft Dial-Up Networking 1.3 Upgrade. For more information about the Microsoft Dial-Up Networking 1.3 Upgrade, please see the following article in the Microsoft Knowledge Base:
Article-ID: Q191494
Title : Dial-Up Networking 1.3 Upgrade Available
After you install the Microsoft Dial-Up Networking 1.3 Upgrade, follow
these steps to setup Outlook to check your ISP e-mail account at regular
intervals.
Set the connection type to LAN for all accounts that you want to have automatically check for new mail. To set the connection type in Outlook follow these steps:
1. Start Outlook.
2. On the Tools menu, click Services.
3. Click to select your Internet E-mail service and click Properties.
4. Click the Connection tab and click to check "I use a LAN connection."
5. Click OK to close the Internet Mail Properties dialog.
6. Click OK to confirm the message that changes will take effect when
you restart Outlook and then click OK to close the Services dialog
box.
7. Quit Outlook.
If you have configured multiple accounts, you need to repeat the above steps for each account that you want to have automatically check for new mail.
NOTE: The steps in this section apply to Microsoft Internet Explorer version 3.02 and 4.0x. If you use a different Web browser, the steps may be different.
To set the disconnect timeout for Internet Explorer version 3.02, follow these steps:
1. On the Windows Taskbar, click Start, point to Settings and click Control
Panel.
2. In the Control Panel double-click the Internet icon.
3. Click the Connection tab.
4. Click to select "Connect to the Internet as needed" and in the "Use the
following Dial-Up Networking connection" box, click to select your
ISP's Dial-Up Networking connection.
5. Click to check "Disconnect if idle for" and set the timeout to three
minutes. (Three minutes is the minimum allowable setting.)Click OK to
close the dialog box.
To set the disconnect timeout for Internet Explorer version 4.0x, follow
these steps:
1. On the View menu click Internet Options. Click the Connection tab and
then click ?Connect to the Internet using a modem.?
2. Click Settings and then click Disconnect if idle for <x> minutes?, where
x is the number of minutes you wish the connection to remain active
before it disconnects.
3. Click OK, Apply and then OK again to save the settings.
1. On the Windows Desktop, double-click My Computer and then double-click
Dial-Up Networking.
2. Double-click the Dial-Up Networking connection you specified in Step 5
of the section, "Set Your Connection to Disconnect If Idle."
Type your username and password and check the "Save Password" checkbox.
Click Connect and wait for the connection. Once connected to your ISP,
click Disconnect.
3. On the Connection menu, click Settings and click to un-check
"Prompt for information before dialing." Click OK to close all
dialog boxes.
1. Start Outlook.
2. On the Tools menu, click Options.
3. Click the Internet E-mail tab.
4. Click to select "Check for new messages every X minutes," where X is the
number of minutes for your connection interval. Make sure this number
is greater than three (such as 15 or 20) or Outlook will
stay connected constantly.
5. Click OK to close the Options dialog box.
Additional query words: schedule ISDN DUN automatic check email
Keywords : GnrlIMEP
Version : WINDOWS:97
Platform : WINDOWS
Issue type : kbinfo
Last Reviewed: November 12, 1998