OL97: Contacts Are Listed More Than Once in Address Book

ID: Q177548

The information in this article applies to:

SYMPTOMS

If you select Address Book from the Tools menu, contacts may be listed more that once in the "Show Names from the" list.

To resolve the problem, follow these steps:

1. On the Tools menu, click Services.

2. Click Outlook Address Book, and then click Properties.

3. Click to select the contact and click Remove. Remove all contacts from

   the list.

   NOTE: The Contact folder and contents are not deleted.

4. Click Close and then click OK.

5. On the File menu, click Exit and then restart Outlook.

6. Right-click the Contacts folder on the Outlook Bar and click Properties

   on the shortcut menu.

7. On the Outlook Address Book tab click to select "Show this folder as an

   e-mail Address Book" and click OK.

Additional query words:

Keywords          : GnlCont 
Version           : WINDOWS:97
Platform          : WINDOWS
Issue type        : kbprb

Last Reviewed: February 12, 1999