OL97: Contents of the Imepread.txt Readme File

• Microsoft Outlook 97

SUMMARY

Imepread.txt is a text file that contains supplemental information about Microsoft Outlook 97 Internet Mail Enhancement Patch (IMEP). The "More Information" section of this article contains the complete text of this file, which is located in the \Program Files\Microsoft Office\Office folder on your hard drive after you install IMEP.

MORE INFORMATION

MICROSOFT OUTLOOK 97 INTERNET MAIL ENHANCEMENT PATCH README FILE

(C) 1997 Microsoft Corporation. All Rights Reserved.

This document provides information specific to the Internet Mail Enhancement Patch for Microsoft Outlook 97.

CONTENTS

 Overview
 New Features
 Installation/Usage Instructions
 Uninstall Instructions
 Problems fixed from the Beta
 Known Problems

Overview

This is an updated Internet Mail Service for Microsoft Outlook 97. The IMEP is not an update to the Outlook client program itself, and does not add features such as support for LDAP, IMAP, NNTP, and HTML. These features are planned for future versions of the Outlook client, but are not part of this Internet mail service update.

New Features

Internet mail users are familiar with several features added by the IMEP. The patch includes:

• Support for multiple POP3 accounts in the same userprofile.
• Leaving messages on POP3 servers.
• Marking of original text with an angle bracket (>) when replying to messages.

  NOTE: This feature only works with Outlook[ASCII 146]s editor and does not work with WordMail.

• Full message headers for Internet e-mail.

    ARTICLE-ID: Q167146
    TITLE     : OL97: Improvements in the Internet Mail Enhancement Patch

Installation Instructions

Internet mail accounts are setup by selecting Services from the Tools menu in Outlook, clicking on the "Add" button, and selecting "Internet E-Mail" and filling in the fields as described below.

On the General Tab:

• Mail Account: Enter a friendly name for this account.
• Name: Enter your full name here.
• E-mail Address: Enter your e-mail address.

• Outgoing Mail (SMTP): Enter the name of your SMTP server.
• Incoming Mail (POP3): Enter the name of your POP3 server.
• Account Name: Enter the account name used for logging onto your POP3 server.
• Password: Enter the password used for logging onto your POP3 server.

• I use a LAN connection: Select this if you connect to your POP3 server over a dedicated link and want Outlook to check for new mail automatically. Note: Outlook will not make the call to your ISP for you if you use this setting.
• I connect Manually: Select this if you connect to your POP3 server over a dedicated link or you establish your dialup networking connection yourself and don't want Outlook to check for new mail automatically.
• I use a modem to access my e-mail: Select this if you connect to your POP3 server using the modem and want Outlook to make the call to your ISP for you.

• Leave on server. On the Advanced tab, select the "Leave a copy of messages on server" checkbox. If you want to automatically delete messages that have been on the server for a couple of days, select the "Remove on Server after" checkbox and set the number of days.
• Send replies to a different address. On the General tab, enter the address to which replies to your mail should be sent. If you want replies sent to your e-mail address, just leave this edit box blank.
• Change the Ports used to connect with mail servers. On the Advanced tab, enter the SMTP and POP3 ports to use in the Server Port Numbers edit boxes.

• Wrapping messages. To control the wrapping of long lines to a specified length, select the "When sending messages, wrap text at" checkbox. Enter the maximum line length in the edit box.
• Marking original message text with angle brackets. To mark original message text with angle brackets, select the "When replying to messages, indent original text with" checkbox. If you want to enter your comments below the original message, select the "Insert response and signature below original text" checkbox.
• Check for new mail. If you want Outlook to automatically check for new mail for all accounts that are configured to connect using a LAN, select this checkbox. The edit box allows you to control how often Outlook should check for new mail.

   http://www.microsoft.com/windows/getisdn/dload.htm.

1. Set the connection type to "LAN" for all accounts that are to automatically check for new mail. To set the connection type in Outlook, click on the "Services" command in the "Tools" menu, select an internet mail account, click on the "Properties" button and then click on the "Connection" tab.

2. Open the Control Panel by clicking on "Control Panel" in the "Settings" menu on the Start Menu.

3. Double click on "Internet".

4. Click on the "Connection" tab.

5. Select "Connect to the Internet using a modem" and specify a dial-up networking connection.

6. Click on the "Settings" button.

7. Check the "Disconnect if idle" checkbox and set the timeout to 1 minute. Click OK to dismiss dialogs.

8. Open the dial-up networking folder by double clicking on "My Computer" and then double clicking on "Dial-up Networking."

9. Select "Settings" from the "Connection" menu. Uncheck the "prompt for information before dialing" check box.

10. Double click on the dial-up networking connection you specified above. Enter your username and password and check the "Save Password" check box. Click on Connect and wait for the connection to be established. Disconnect.

Uninstall Instructions

If you want to uninstall the files that the IMEP has installed, and revert back to the version of the internet mail service that shipped with Outlook 97, follow these steps:

1. In Outlook, use Tools | Options | General | Add-In Manager to remove Internet Mail.

2. Use File | Exit and Log Off to quit Outlook.

3. In Control Panel | Mail and Fax, remove the Internet E-Mail service from the default profile and any other profiles where you may have installed it.

4. Run Add/Remove Programs from the Control Panel and remove the "Microsoft Outlook Internet Mail Enhancement Patch".

5. Run the Office 97 Setup program and choose the "Reinstall" option. This will restore the original Internet Mail driver.

6. In Control Panel | Mail and Fax, add Internet E-Mail back to your profile(s). (Note that the name of the service doesn't revert back to Internet Mail.)

7. Start Outlook.

Problems fixed from the Beta

The following problems in the IMEP beta have been fixed:

• A non-delivery report (NDR) is received for all messages for some SMTP servers.
• Duplicate messages are downloaded when "Leave on Server" turned on for some POP3 servers.
• An NDR is received if the SMTP server cannot be contacted.
• Angle bracket used for marking original message is in a very small font.
• "Indent Original Message with" doesn't work with international versions of Outlook.
• Message ID contains two "@" characters, causing problems with some gateways.
• Cannot download an improperly terminated MIME message.
• Cannot create or edit internet addresses in the PAB.

Known Problems

Installation Issues

Problems upgrading from old "multiple accounts" configuration

There are some unsupported registry changes that can be made to allow the original internet mail service to have multiple accounts in the same profile. To upgrade successfully from this configuration to the IMEP, you need to record any needed ISP information and then remove all instances of the original Internet Mail services from your profile before installing the patch.

IMEP requires both SMTP and POP3 Server Names

Even if the same server is used for both protocols, you must enter the name of that server in both places in the dialog. This is a change from the original Internet mail service.

Can't reuse the same friendly name for accounts within or between profiles

You cannot have two accounts on the same machine with the same friendly name. If you try to use the same friendly name for more than one account you will receive an error message stating "An account already exists with that name."

Can't Install/Uninstall IMEP on MS Windows NT 4.0 without Admin. Privileges

You must have Administrative privileges to install or uninstall the IMEP on Microsoft Windows NT 4.0. Cannot Install/Uninstall IMEP on Office "Run from Network Server" or "Run from CD" installation.

In order to install the IMEP, you must have write permission on the directory into which Office is installed.

Known IMEP Issues

Outlook does not automatically call my ISP to check for new mail

See "Installation Instructions" above for details.

Cannot Ignore Original Message Text when spell checking replies

If you use the "Indent Original Message With" feature, you cannot ignore the original message text when spell checking a reply you make.

"Mark my Comments with" doesn't work

If you use the "Indent Original Message With" feature, you cannot use the "Mark my comments with" feature for replies.

"Indent Original Message with" feature does not work with WordMail

WordMail does an AutoFormat pass when you create or open a note to replace the Internet reply prefix characters with real indentations. If you want to use the "Indent Original message with" feature, turn WordMail off.

"Indent Original Message With" only works with e-mail Items

The "Indent Original Message With" feature, which allows you to prefix each line of the original message with a specified character, only works with e- mail Items. If you reply to a meeting request or a task request, the original message will not be indented with the specified character.

Cannot Create "Internet Address" type in PAB

In order to create or edit Internet Addresses in your PAB, you need to re- create your profile.

Message Conversion Fails

Under certain conditions, messages are not converted after being retrieved from the POP3 server. When this happens, a message is created that contains the original internet message as a text file attachment along with instructions for the user to forward the message to imepbugs@microsoft.com. The known circumstances in which this occurs are:

• The message contains an invalid Internet e-mail address. This usually manifests itself in a message sent by a list server that has a Reply-To field containing an empty set of angle brackets (e.g. Reply-To: <>).
• The message was composed in a character set that is not supported by the IMEP.

"Indent Original Message With" with International Versions of Outlook

To use the "Indent Original Message With" feature with international versions of Outlook, you need to:

1. Select "Options" from the Tools menu.

2. Click on the "Reading" tab.

3. Uncheck the "Use US English for included message headers" check box.

Logging on to dialup server with incorrect user name/password causes error

If you have specified an incorrect user name on the Servers tab of the Account Properties dialog, an "Unknown Error" will result. If you receive this error, make sure you have entered the correct user name and password.

Long lines not wrapped on replies

When you set the "When replying to messages, indent original text with" option, long lines in the original message are not automatically wrapped in the reply unless you select the "When sending messages, automatically wrap text at" checkbox.

Saving POP and SMTP session into Log File

To save the POP and SMTP sessions to a log file:

1. Start "regedit" using the "Run" command on the Start Menu.

2. Open the registry key "HKCU/Software/Microsoft/Internet Mail and News/Mail".

3. Delete the value "Log Outlook (0/1)".

4. Create a DWORD value named "Log Outlook (0/1)".

5. Change the value of "Log Outlook (0/1)" to 1.

6. Change the value of "Log File (Outlook)" to the full path to the directory into which logging information is to be placed. A directory for each account will be created in this directory.

7. Exit and restart Outlook.

1. Change the value of "Log Outlook (0/1)" to 0.

Deleting Internet Mail from a copied profile corrupts original profile

If you create a second profile for your Internet E-mail Accounts by copying another profile and then later delete the Internet Mail accounts from either profile, the Internet Mail account in the remaining profile will be corrupted. To fix this, you will need to delete the profile and recreate the Internet Mail account.

Cannot change which account is used for sending mail

The IMEP only supports sending mail using one account. To change the mail account used for sending mail:

1. Click on "Services" on the "Tools" menu.

2. Click on the "Delivery" tab.

3. Select the account that should be used for sending mail in the "Recipient addresses are processed by these information sources in the following order" listbox and use the arrow buttons to move this account to the top of the list.

An alternate workaround is to specify the address to which replies are to be sent when composing a message. To do this:

1. Click on the "Options" tab in the mail note.

2. Check the "Have replies sent to" checkbox.

3. Enter the e-mail address that replies should be sent to into the "Have replies sent to" edit box.

IMEP Help disappears after installing another add-on from FreeStuff Website

If you install an add-in from the Outlook Free Stuff web site after installing the IMEP, you will not be able to see the IMEP Help in the Help Table of Contents. You will need to reinstall the IMEP, to see it in the Table of contents. However, installing the IMEP will not affect how Help appears in the Table of Contents of other add ins.

Ambiguous Dial-up Networking Prompt

If a dial-up networking connection is currently active and you check for new messages on an account that uses a specific dial-up networking connection, the following prompt is displayed:

   To connect to your '<account #2>' Internet E-mail
   Account on the '<account #2>' connection, your current
   '<Account #1>' connection will be closed. Do you want
   to continue? (Yes/No)

General Issues with Outlook and Internet Mail

Delivery and Read Receipts

Delivery Receipts are not supported with the IMEP. Read Receipts are supported only for messages sent to a client that supports the Microsoft Exchange rich-text format. To request a read receipt:

1. Double click on the user in the To or Cc field.

2. Check the "Always send to this recipient in Microsoft Exchange rich-text Format" checkbox. Press OK.

3. On the Options page, check the "Tell me when this message has been read" check box.

Cannot receive embedded objects

If you sent a message with an OLE embedding to someone whose E-mail client does not support Microsoft Exchange rich-text format, the OLE embedding is lost. An OLE embedding can only be sent to a client that supports the Microsoft Exchange rich-text format. To send a message with an OLE embedding:

1. Double click on the user in the To or Cc field.

2. Check the "Always send to this recipient in Microsoft Exchange rich-text Format" checkbox. Press OK.

Outlook does not detect missing/incorrect Domain Name Service information

Outlook does not detect incorrect DNS information in your dial-up networking settings. If you cannot connect to your mail server, you should check the "Advanced" TCP/IP settings for the dial-up networking connection.