OL97: Contents of the Olreadme.txt Readme File

• Microsoft Outlook 97

SUMMARY

Olreadme.txt is a text file that contains supplemental information about Microsoft Outlook 97 for Windows. The "More Information" section of this article contains the complete text of this file, which is located in the Office folder on your Microsoft Office 97 compact disc. It is also located in the Program Files\Microsoft Office\Office folder on your hard drive after you install Microsoft Office 97 on your computer.

MORE INFORMATION

MICROSOFT OUTLOOK 97 README FILE

(c) 1996 Microsoft Corporation. All rights reserved.

This document provides late-breaking or other information that supplements the Microsoft Outlook 97 documentation. If you installed Microsoft Outlook 97 with Microsoft Office 97, see also the Microsoft Office 97 readme file (OfRead8.txt) for information that is relevant to all Microsoft Office 97 products.

CONTENTS

     INSTALLING MICROSOFT OUTLOOK 97
       IMPORTANT: Disable Virus Protection Before Running Setup
       Minimum System Requirements for Microsoft Outlook 97
       Requirements for Microsoft Outlook 97 with Windows NT
       Workstation 4.0
       Using Punctuation Characters in Directory Names May Cause
       Problems
       Setting Up Outlook for People Who Share a Computer
       Setting Up Outlook for Use With Schedule+
       Removing Schedule+ After You Install Outlook
       Installing Microsoft Fax After You Install Outlook
     USING INBOX
       Automatic Message Tracking
       Changing and Removing an E-mail AutoSignature You Use
       with WordMail
       Using Print Preview and WordMail
       Using WordMail Templates
       Using the MSN Information Service in Outlook
       Moved, Read, or Modified Items Aren't Archived as
       Expected
       Synchronizing All Folders or Deleting an Offline Folder
       File (.ost) After Disabling an Offline Folder File
       Internet Mail and MSN Information Services Are Not
       Available on Windows NT Workstation 3.51
       Updating Items in Folders when You Change Where Mail is
       Delivered
     USING CALENDAR
       Clearing Free/Busy Time After Creating a New Calendar
       Recurring Appointments Are Not Archived
       Printing a Shared Outlook or Schedule+ Calendar
     USING CONTACTS
       Adding a Contacts Folder to the List of Address Books to
       Be Checked for Names
       Using the Outlook Address Book After You Switch to
       Outlook from Microsoft Exchange Client
       Windows NT Workstation 3.51: Some Dialing Features Are
       Not Available
     WORKING WITH ITEMS AND FILES
       Microsoft Personal Web Server File Can Cause Problems
       When You Drag and Drop Information
       Finding Items and Documents Using the More Advanced
       Button
       "Items that do not match" Search Criteria Does Not Work
       with Other Search Criteria
       Expected Item Isn't Returned when Searching For or
       Filtering Items
       View All File Types and File Name Extensions in Windows
       NT Workstation 4.0
       Speeding Up the Search for Files
     PRINTING
       Help Topics Graphics Don't Print Clearly
       Message Does Not Print Using HP LaserJet 5L
     MICROSOFT OFFICE 97 VALUPACK
       Microsoft Office 97 Sounds Don't Work with Windows NT
       Workstation 3.51
       Microsoft Office 97 ValuPack Setup May Not Be Successful
       Without Administrative Permissions
       Installing Files for The Timex Data Link Watch From a CD-
       ROM or a Networked Computer
     IMPORTING AND EXPORTING INFORMATION
       Field Requirements in the Map Custom Fields Dialog Box
       Importing Microsoft Excel 97 Data into Microsoft Outlook
       97
       Importing Postal Codes into Outlook
       Using Import and Export Converters from the Microsoft
       Office 97 ValuPack When You Run Outlook From a CD-ROM or
       a Networked Computer
       Creator Program Must Be Installed to Import Microsoft
       Schedule+, NetManage ECCO Pro, and Lotus Organizer Files
       Importing NetManage ECCO Pro 3.03 Files
       Tasks Without Dates Are Not Imported from NetManage ECCO
       Pro
       Lotus cc:Mail Service Provider Error Message Incorrectly
       Refers to File Named Cwimport.txt
       Exporting Information to a Personal Address Book
       Mail Merge Errors in Microsoft Word 97 with Comma
       Separated Values or Tab Separated Values Files Exported
       from Microsoft Outlook 97
       Recurring Tasks and Recurring Appointments Cannot Be
       Exported from a Personal Folder File
     CREATING AND USING FORMS
       Changing an Icon for an Outlook Form
       Using Outlook Forms After Running Microsoft Exchange
       Client Setup
       Making Forms in the Organization Forms Library Available
       for Offline Use
       Form Field and Result Lost If Recipient Is Not Running
       WordMail
     MICROSOFT VISUAL BASIC SCRIPTING EDITION
       Code Samples Do Not Run
       Changes to Code Examples for Events
       Events Don't Apply to NoteItem and ReportItem Objects

IMPORTANT: Disable Virus Protection Before Running Setup

Some virus protection programs, such as VSafe.com and Norton Anti- Virus Autoprotect, can interfere with the Microsoft Outlook 97 Setup program. If you use a virus protection program on your computer, please disable it before running Setup. (You can re- enable the virus protection program after Setup is complete.) Note: If your virus-detection program starts automatically when you start Windows, you can disable it by restarting Windows while holding down the SHIFT key.

Minimum System Requirements for Microsoft Outlook 97

To use Microsoft Outlook 97, you need:

• Personal or Multimedia computer with a 486 or higher processor.
• Microsoft Windows 95 operating system or Windows NT Workstation 3.51 with Service Pack 5 or later (will not run on earlier versions).
• 8 MB of memory for use on Windows 95; 16 MB of memory for use on Windows NT Workstation.
• 26-46 MB of hard disk space required; 31 MB required for typical installation, depending on configuration (use the Office Upgrade Wizard during setup to maximize free disk space).
• CD-ROM drive (coupon enclosed for 3.5-inch high-density disks; CD-ROM contains Microsoft Internet Explorer, Microsoft Camcorder, clip art, and templates not available on 3.5-inch disks).
• VGA or higher-resolution video adapter (Super VGA, 256-color recommended).
• Microsoft Mouse, Microsoft IntelliMouse, or compatible pointing device.

• 9600 or higher-baud modem (14,400 baud recommended).
• Multimedia computer required to access sound and other multimedia effects.
• Microsoft Mail, Microsoft Exchange, Internet SMTP/POP3, or other MAPI-compliant messaging software required to use e- mail.
• Microsoft Exchange Server required for certain advanced workgroup functionality.
• 8 MB of additional memory required to run WordMail.
• Some Internet functionality may require Internet access and payment of a separate fee to a service provider.

Requirements for Microsoft Outlook 97 with Windows NT Workstation 4.0

To use Microsoft Outlook 97 with Windows NT Workstation 4.0, you must install Service Pack 2 (SP2) or later.

Using Punctuation Characters in Directory Names May Cause Problems

If the name of the directory you install Microsoft Office 97, Microsoft Excel 97, Microsoft Outlook 97, Microsoft PowerPoint 97, or Microsoft Word 97 into includes a comma (,), single quotation mark ('), or exclamation point (!), you may have problems when you use the programs. To avoid problems, use the default directory or use only letters and numbers in directory names.

Setting Up Outlook for People Who Share a Computer

The first time you start Outlook on a computer on which no user profile exists, Outlook creates a default user profile (C:\\Win95\Profiles\ Microsoft Outlook) for one person. When several people share a computer, each person should have a separate user profile that includes an e-mail service, the Outlook Address Book, and a personal folder (.pst) file (if a Microsoft Exchange Server computer is not used to store Outlook data).

To set up Outlook on a shared computer, follow these general steps (for more information, see Microsoft Outlook Help):

1. Run the Setup program for Office 97 or Outlook 97.

2. Don't start Outlook yet.

3. In Windows Control Panel, double-click the Mail icon, and then add a profile for each user. Use a unique name for each profile.

4. In each profile, add an e-mail service and the Outlook Address Book service. If necessary, also add a Personal Folders service to store Outlook data in a file on your hard disk, rather than on a server. (Personal folder files are stored in the Win95 folder by default and have a .pst extension.)

5. Start Outlook.

6. On the Tools menu, click Options, and then click the General tab.

7. Select the Prompt For A Profile To Be Used check box.

Setting Up Outlook for Use With Schedule+

If you are upgrading from the version of Schedule+ 95 installed with Office 95 to Outlook 97 or Office 97 while concurrently migrating from Microsoft Mail 3.x to Microsoft Exchange Server, you may need to complete the following installation steps before you install Outlook 97 or Office 97.

• If you want to access calendar information for Schedule+ 95 users who are also using Microsoft Exchange Server from Outlook, you must uninstall Schedule+ 95 before you install Outlook 97 or Office 97.
• If you want to use Schedule+ 95 as your primary calendar in Outlook, you must install the version of Schedule+ 95 that comes with Microsoft Exchange Server before you install Outlook 97 or Office 97.

Removing Schedule+ After You Install Outlook

If you already have Schedule+ installed on your computer when you install Outlook 97 or Office 97, the Setup program keeps Schedule+ so you can import Schedule+ information into Outlook or share information with others who use Schedule+ in the following ways: view free/busy details of Schedule+ users, open a Schedule+ appointment book in Outlook, and use Schedule+ 95 as your primary calendar in Outlook.

After you import Schedule+ information into Outlook and you no longer need to use Schedule+ to share information, you may want to delete Schedule+ for more hard disk space on your computer.

If you delete Schedule+ and later need to use it with Outlook, you can run the Setup program for Outlook 97 or Office 97 to install the Schedule+ files you need. To install the Schedule+ files, you must uninstall and then reinstall the Schedule+ Support Files option. Follow these steps:

1. Run the Setup program for Outlook 97 or Office 97 to uninstall the Schedule+ support files.

       - If you installed Outlook with Office 97, click Microsoft Office
         97 on the Install/Uninstall tab, and then click Add/Remove. In
         the Setup program, click Add/Remove, click Microsoft Outlook,
         click Change Option, and then clear the Schedule+ Support Files
         check box.
   

       - If you installed Outlook by itself, click Microsoft Outlook 97
         on the Install/Uninstall tab, and then click Add/Remove. In the
         Setup program, click Add/Remove, and then clear the Schedule+
         Support Files check box.
   

2. Run the Setup program again, but this time select the Schedule+ Support Files check box.

Installing Microsoft Fax After You Install Outlook

If you use Outlook with Windows 95 and you want to install the Microsoft Fax component of Windows 95, you must perform the following steps:

1. Remove Outlook (using the Add/Remove Programs icon in Windows Control Panel).

       - If you installed Outlook with Office 97, click Microsoft Office
         97 on the Install/Uninstall tab, and then click Add/Remove. In
         the Setup program, click Add/Remove, and then clear the
         Microsoft Outlook check box to remove Outlook only. You do not
         need to remove other Office 97 programs.
   

       - If you installed Outlook by itself, click Microsoft Outlook 97
         on the Install/Uninstall tab, and then click Add/Remove. In the
         Setup program, click Remove All.
   

2. Install Microsoft Fax (using the Add/Remove Programs icon in Windows Control Panel, from the Windows Setup tab).

3. Run the Setup program for Outlook 97 or Office 97 to install Outlook again.

USING INBOX

Automatic Message Tracking

When you select the Process Delivery, Read, And Recall Receipts On Arrival and Delete Receipts And Blank Responses After Processing check boxes on the E-mail tab of the Options dialog box (Tools menu), you receive notification messages in your Inbox for messages you track. Outlook may require 30 to 60 seconds of idle time on your computer to process the notification message, at which time it deletes the notification message from your Inbox and automatically records it on the Tracking tab of your original message.

Notification messages are processed automatically only from the Inbox. The message you send is updated only if it has not been moved from the folder where you keep copies of sent messages (by default, the Sent Items folder).

Changing and Removing an E-mail AutoSignature You Use with WordMail

To change an AutoSignature you use with WordMail, perform the following steps:

1. In the text box of a message, type and format the text you want to use as the new AutoSignature.

2. Select the text you just created.

3. On the Tools menu, click AutoSignature.

4. To add a blank line above the AutoSignature, select the Add Blank Line Prior To AutoSignature check box.

1. Click in the text box of a message. Make sure no text is selected.

2. On the Tools menu, click AutoSignature.

3. Click Yes to delete the current default e-mail AutoSignature.

Using Print Preview and WordMail

You cannot view a message in print preview when you use WordMail. Additionally, when you use WordMail as your e-mail editor, the Page Setup and the Print dialog boxes are the Word dialog boxes, not the Outlook dialog boxes. Note that you can use print preview for other items in Outlook, such as appointments or tasks, when you use WordMail.

Using WordMail Templates

There are six custom e-mail templates and one blank e-mail template you can use when you select Word as your e-mail editor in Microsoft Outlook or Microsoft Exchange. (Some Help topics state that there are ten e-mail templates available.)

Using the MSN Information Service in Outlook

If you use MSN, The Microsoft Network as an information service in Outlook, you must use version 4.2.5799 or later. If you use an older version, you cannot send or receive messages.

Moved, Read, or Modified Items Aren't Archived as Expected

When you select a folder for AutoArchive, if the folder contains items you have moved, read, or modified, the items may not be archived as expected. This occurs because when you move, read, or modify an item, the modification date for the item is changed to the current date, so that the item is not as old as it was before you altered it. Items are archived according to the date moved, read, or modified, not according to the date created.

Synchronizing All Folders or Deleting an Offline Folder File (.ost) After

Disabling an Offline Folder File

If you use the Services dialog box in Outlook to disable an offline folder file (.ost), the All Folders command (Tools menu, Synchronize submenu) is still available, even though the offline folders are disabled. Additionally, you cannot delete the offline folder file from your hard disk. This occurs because Outlook is using the offline folder file until you close Outlook and log off the mail server. To do this, click Exit And Log Off on the File menu. You can now delete the .ost file from your hard disk. When you start Outlook again, the All Folders command (Tools menu, Synchronize submenu) is no longer available.

Internet Mail and MSN Information Services Are Not Available on Windows NT

Workstation 3.51

If you use Windows NT Workstation 3.51, Internet Mail and MSN, The Microsoft Network information services are not available in Outlook.

Updating Items in Folders when You Change Where Mail is Delivered

If you change the location where new mail is delivered from your Mailbox folder on a server to a personal folder file on your computer hard disk (Delivery tab, Services command, Tools menu), the items in your Inbox on the server are automatically downloaded to the Inbox in your personal folder file on your hard disk. However, the items in your other folders, such as Calendar, Tasks, and Journal, are not automatically copied to your personal folder file. To copy these items, perform the following steps:

1. Open the folder in your Mailbox folder on the server that you want to copy items from.

2. Select the items you want to copy, and then click Copy on the Edit menu.

3. Open the folder in your personal folder file on your hard disk that you want to copy the items to, and then click Paste on the Edit menu.

Clearing Free/Busy Time After Creating a New Calendar

If you remove Calendar (for example, by deleting the Calendar folder in Microsoft Exchange Client), a new Calendar is created in Outlook and the free/busy time from the previous Calendar is not cleared. The new Calendar does not contain the appointments from the previous Calendar; however, the free/busy time that was bold in your previous Calendar is bold in the new Calendar.

To clear the free/busy time in Calendar that does not represent a Calendar item, perform the following steps:

1. Close Outlook.

2. In Windows 95 or Windows NT Workstation 4.0, right-click the shortcut for Microsoft Outlook, click Properties on the shortcut menu, and then click the Shortcut tab.

       - In Windows NT Workstation 3.51, click the Microsoft Outlook
         program icon, and then click Properties on the File menu.
   

3. In the Target box or the Command Line box, type a space after the path, and then type "/cleanfreebusy" (without the quotation marks).

Recurring Appointments Are Not Archived

When you archive items in a Calendar folder (File menu, Archive command; or File menu, Folder submenu, Properties command, AutoArchive tab), recurring items are not archived if any occurrences are scheduled after the archive date. Old occurrences of a recurring item in a Calendar folder are needed to keep track of future occurrences.

Printing a Shared Outlook or Schedule+ Calendar

When you have permission to read another person's Calendar folder but not their Tasks folder in Outlook, you cannot view or print the TaskPad with the Calendar. You may need to perform the following steps to print the Calendar:

1. On the File menu, click Print.

2. Click Page Setup.

3. Under Options, clear the TaskPad check box.

4. Click OK, and then click Print.

     Day1.prt
     Day2.prt
     Month1.prt
     Month2.prt
     Trifold3.prt
     Week1.prt
     Week2.prt
     Week3.prt

    http://www.microsoft.com/outlook/

Adding a Contacts Folder to the List of Address Books to Be Checked for

Names

When you set up a Contacts folder to appear in the Address Book dialog box, the folder is not added to the list of address books to be checked for names. The Contacts folder does appear in the Show Names From The box in the Address Book dialog box. However, the folder does not appear in the When Sending Mail, Check Names Using These Address Lists In The Following Order box in the Services dialog box. To make sure the Contacts folder is checked for names after you set up the folder to appear in the Address Book dialog box, perform the following steps:

1. Click Inbox.

2. On the Tools menu, click Services, and then click the Addressing tab.

3. Click Add.

4. In the Address Lists box, click the Contacts folder you want to add.

5. Click Add.

6. Click Close.

7. Click OK.

8. Exit and restart Outlook.

Using the Outlook Address Book After You Switch to Outlook from Microsoft

Exchange Client

If you switch to Outlook from Microsoft Exchange Client and decide to use an existing user profile, the Outlook Address Book service is automatically added to your user profile the first time you start Outlook. (The Outlook Address Book shows e-mail names and address information of your contacts in the Contacts folder in Outlook.) To make the Outlook Address Book available, click Exit And Log Off on the File menu, and then restart Outlook.

Windows NT Workstation 3.51: Some Dialing Features Are Not Available

If you use Outlook with Windows NT Workstation 3.51, the following dialing features are not available:

• The Dialing Properties dialog box is not available.
• In the Dialing Options dialog box, the following options are not available: the Automatically Add Country Code To Local Phone Numbers check box, the Line Properties button, and the Connect Using Line box.
• Phone numbers are not automatically formatted in contacts.

Microsoft Personal Web Server File Can Cause Problems When You Drag and

Drop Information

If you downloaded a beta version of Microsoft Personal Web Server onto a computer running Microsoft Windows 95, you may have problems when you try to drag and drop information between Microsoft Outlook 97 and other programs. This problem occurs because you have a version of a file named Rpcrt4.dll that is incompatible with Microsoft Outlook 97. To fix the problem, download the QFE fix from:

   http://www.microsoft.com/frontpage/support.htm

Finding Items and Documents Using the More Advanced Button

When setting search criteria for finding items or files using the Find dialog box, if you use the same field to set multiple criteria, items that meet one of the multiple criteria within that field are found. However, if you use the More Advanced button (available only if you add search extensions) on the Advanced tab to set search criteria, and you set criteria using the same field on another tab in the Find dialog box, only the items or files that meet all of the search criteria are found. For example, if you set search criteria using the Importance field on the More Choices tab, and you set search criteria using the Importance field from the More Advanced button, only items that meet all of the search criteria are found.

"Items that do not match" Search Criteria Does Not Work with Other Search

Criteria

If you load the Microsoft Exchange extension Emsuix.ecf and use the More Advanced button on the Advanced tab in the Find dialog box, the Only Items That Do Not Match These Conditions check box does not apply for other search criteria you set in the Find dialog box. For example, if you use the More Choices tab to set criteria to return only items that are read, and then select the Only Items That Do Not Match These Conditions check box using the More Advanced button, items that are read are returned instead of items that are unread. The search criteria you set using the More Advanced button does not work with other search criteria you set in the Find dialog box.

Expected Item Isn't Returned when Searching For or Filtering Items

If you are searching for or filtering items and you use the name of a day as criteria, such as messages sent on or before Sunday, Outlook returns the items that meet the criteria for the next occurring instance of that day. To make sure Outlook returns the items for the day you want, be as specific as possible, such as last Sunday, tomorrow, or 2/27/97.

View All File Types and File Name Extensions in Windows NT Workstation 4.0

The procedure to view all file types and file name extensions in Windows NT Workstation 4.0 is different than in Windows 95. To view all file types and file name extensions in Windows NT Workstation 4.0, perform the following steps:

1. In My Computer or Windows Explorer, open the folder you want to view files in.

2. On the View menu, click Options.

3. To see all file types, click Show All Files on the View tab.

       - To see all file name extensions, clear the Hide File Extensions
         For Known File Types check box on the View tab.
   

Speeding Up the Search for Files

When you use the Find dialog box to search for files that contain certain information (by contents), the search is much faster if you select the specific type of file you are looking for. For example, if you are searching for Word documents that contain the word Sales, click Documents (*.doc) in the Of Type box in the Find dialog box before you perform the search.

PRINTING

Help Topics Graphics Don't Print Clearly

When you print a Help topic that contains a graphic, the graphic may not print clearly. In particular, this occurs when you print a topic with grayscale colors using a printer driver that does not have options to control dithering.

Message Does Not Print Using HP LaserJet 5L

When you print a mail message using the Memo print style to an HP LaserJet 5L printer using the HP LaserJet 5L printer driver from Hewlett Packard, the body of the message may not print. To print the message to the HP LaserJet 5L printer, perform any of the following:

• In Windows 95, install and use the HP LaserJet 4L printer driver.
• Using the HP LaserJet 5L printer driver, perform the following steps:

1. Click the Windows Start button, point to Settings, and then click Printers.

2. Right-click the HP LaserJet 5L icon, and then click Properties on

       the shortcut menu.
   

3. Click the Print Quality tab.

4. Click Primarily Text Printing.

Microsoft Office 97 Sounds Don't Work with Windows NT Workstation 3.51

The Office 97 sounds available in the Microsoft Office 97 ValuPack don't work if you use Windows NT Workstation 3.51, even if the Provide Feedback With Sound check box is selected on the General tab in the Options dialog box (Tools menu) in the Office programs. Note that the sounds available with the Office Assistant do work with Windows NT Workstation 3.51 if you have selected the Make Sounds check box on the Options tab in the Office Assistant dialog box.

Microsoft Office 97 ValuPack Setup May Not Be Successful Without

Administrative Permissions

If you use Windows NT Workstation 3.51 or later, you must be a member of the Administrators group to install some components of the Office 97 ValuPack.

Installing Files for The Timex Data Link Watch From a CD-ROM or a Networked

Computer

There are two versions of the Office 97 ValuPack Setup program that install files for The Timex Data Link Watch. One version is for Windows 95 and Windows NT Workstation 4.0, and the other is for Windows NT Workstation 3.51. If Outlook was installed on your computer to run from a CD-ROM or to run from a networked computer, you must use the Windows NT Workstation 3.51 version of the Office 97 ValuPack Setup program to install files for The Timex Data Link Watch.

IMPORTING AND EXPORTING INFORMATION

Field Requirements in the Map Custom Fields Dialog Box

When you import a file into a folder in Outlook, you can use the Map Custom Fields dialog box to specify the fields that information is imported into. As a minimum, you must add a field to the Mapped From column for each of the following fields in Outlook to import the file.

• Mail folder: Subject field
• Calendar folder: Subject, Start Date fields
• Contacts folder: Any field
• Tasks folder: Description (Subject) field
• Notes folder: Note Body field
• Journal folder: Journal Type, Start Date fields

Importing Microsoft Excel 97 Data into Microsoft Outlook 97

When you import data from a named range of a Microsoft Excel 97 worksheet into Outlook, the first row of the named range is imported as field names. Outlook reserves the first row of a named range for field names (you use field names in the Map Custom Fields dialog box in Outlook to associate data in cells on the worksheet with the correct fields in Outlook). If the range you import does not contain field names, the first row of data will be interpreted as field names and will not import as data. To ensure all the data in the named range is imported, use the first row for field names.

Importing Postal Codes into Outlook

You cannot import postal codes that include a hyphen (such as ZIP plus four codes in the U.S.) into the Contacts folder in Outlook.

To import postal codes that start with zero, such as 02205, save the original file in CSV format and then import the file into Outlook.

Using Import and Export Converters from the Microsoft Office 97

ValuPack When You Run Outlook From a CD-ROM or a Networked Computer

If you run Outlook from a CD-ROM, you cannot import or export from Symantec ACT! 2.0; NetManage ECCO Pro 3.0, 3.01, or 3.02; or Starfish Sidekick 1.0/95; or import or export Outlook journal entries, notes, or mail messages, even if you install converters from the Office 97 ValuPack.

If you run Outlook from a networked computer, your network administrator must complete the following steps so that you can import information from Symantec ACT! 2.0; NetManage ECCO Pro 3.0, 3.01, or 3.02; or Starfish Sidekick 1.0/95; or import or export Outlook journal entries, notes, or mail messages.

1. Install Microsoft Outlook import and export converters from the Microsoft Office 97 ValuPack. (For information, see Microsoft Outlook Help.)

2. Copy the following files to the Office\Convert folder where Outlook 97 or Office 97 is installed:

        Sidekick.sam
        Ecco.sam
        OlJrnl.fae
        OlMail.fae
        OlNote.fae
        Act.sam
   

Creator Program Must Be Installed to Import Microsoft Schedule+, NetManage

ECCO Pro, and Lotus Organizer Files

To import a Microsoft Schedule+ file, a Lotus Organizer 2.1 file, or a NetManage ECCO Pro file into Outlook, you must have the program that was used to create the file installed on your computer. For example, to import an ECCO Pro file into Outlook, you must have ECCO Pro installed on your computer.

Importing NetManage ECCO Pro 3.03 Files

The import and export converter for NetManage ECCO Pro in the Microsoft Office 97 ValuPack supports versions 3.0, 3.01, and 3.02. To import a NetManage ECCO Pro 3.03 file, first save the file in .csv format in ECCO Pro 3.03. In Outlook, click Import And Export on the File menu. In the Import And Export Wizard, select the Import From Schedule+ Or Another Program Or File option, and then select Comma Separated Values.

Tasks Without Dates Are Not Imported from NetManage ECCO Pro

When you import a NetManage ECCO Pro file into Outlook, tasks in the ECCO Pro To-Do list that do not have associated dates are not imported to the Outlook task list.

Lotus cc:Mail Service Provider Error Message Incorrectly Refers to File

Named Cwimport.txt

If you use Microsoft Outlook as your e-mail client with a Lotus cc:Mail postoffice, and if you try to import or update mail messages, you may see an error message that refers to a file named Cwimport.txt if your system is not set up properly. The file Cwimport.txt is not included with Microsoft Outlook 97 or Microsoft Office 97. If you see this message, check your network connection, and then try again. Also, try reinstalling the Lotus cc:Mail information service from the Microsoft Office 97 ValuPack. If the error message continues to appear, and you are sure the network is running, and you are properly connected, and the Lotus cc:Mail information service files are installed, your computer may not have enough free environment space. For assistance, see your administrator.

Exporting Information to a Personal Address Book

You can export information to a Personal Address Book from Outlook. In the Help topic File Types You Can Import To Or Export From Outlook, the entries for Microsoft Exchange Personal Address Book should read as follows:

   File extension: .pab
   Import: Yes
   Export: Yes

Mail Merge Errors in Microsoft Word 97 with Comma Separated Values

or Tab Separated Values Files Exported from Microsoft Outlook 97

When you export a file from Outlook as Comma Separated Values or Tab Separated Values to use in a mail merge in Word, use the Map Custom Fields dialog box in Outlook to select only the fields you want to export for the mail merge. If you don't use the Map Custom Fields dialog box, you may get unexpected results in Word.

Recurring Tasks and Recurring Appointments Cannot Be Exported from a

Personal Folder File

If you export a recurring task or a recurring appointment from a personal folder file (that is, you keep tasks and appointments on your hard disk instead of on a server), only the first occurrence is exported.

CREATING AND USING FORMS

Changing an Icon for an Outlook Form

If you change the icon for an Outlook Form, you must select a new icon from a valid icon file (valid icon files typically have an .ico extension). If you do not use a valid icon file, you won't be able to publish the form.

Using Outlook Forms After Running Microsoft Exchange Client Setup

If you run Microsoft Exchange Client Setup after installing Microsoft Outlook, your send and reply messages may look different because the Microsoft Exchange Client forms are registered instead of the Microsoft Outlook forms. To avoid this problem and to be able to switch between Microsoft Outlook Forms and Microsoft Exchange Client forms, select the Visuals For Forms Design check box during Microsoft Outlook Setup. For more information about how to install a component by using Setup, see Microsoft Outlook Help.

Making Forms in the Organization Forms Library Available for Offline Use

If a message that uses a form in the Organization Forms Library is added to the offline folder file, that form is available in the offline folder file. However, in general, if you use an offline folder file, the forms in the Organization Forms Library are not available when you work offline. To make forms in the Organization Forms Library available offline, perform the following steps to add the forms to the Personal Forms Library:

1. On the Tools menu, click Options, and then click the Manage Forms tab.

2. Click the Manage Forms button.

3. In the Organization Forms list, click the form you want to make available for offline use.

4. Click Copy.

5. In the Personal Forms list, click the form you just copied, and then click Properties.

6. Clear the Hidden check box.

Form Field and Result Lost If Recipient Is Not Running WordMail

If you use WordMail as your e-mail editor and you send a message that contains a form field, such as a drop-down list form field, neither the form field nor the result appear if you send the message to a recipient who is not using WordMail. To avoid losing form fields and results when you send the form to someone who is not using WordMail, send the form as an attached document.

MICROSOFT VISUAL BASIC SCRIPTING EDITION

Code Samples Do Not Run

The code examples in Microsoft Outlook Visual Basic Help (VbaOutl.hlp) were written for Visual Basic for Applications. The code examples will run in Visual Basic Scripting Edition (VBScript) with slight modifications. To run most of the VbaOutl.hlp code examples in VBScript, replace "CreateObject("Outlook.Application")" and "GetObject("","Outlook.Application")" with just "Application", and replace all built-in constants with the literal numeric values of those constants.

The following example runs in Visual Basic for Applications:

   Set olMAPI =
   GetObject("","Outlook.Application").GetNameSpace("MAPI")
   Set myItem = olMAPI.GetDefaultFolder(olFolderTasks)

   Set olMAPI = Application.GetNameSpace("MAPI")
   Set myItem = olMAPI.GetDefaultFolder(13)

Changes to Code Examples for Events

In code examples for the following events in Microsoft Outlook Visual Basic Help (VbaOutl.hlp), myItem should be Item:

     Close Event
     Open Event
     Read Event
     Reply Event
     Send Event

Events Don't Apply to NoteItem and ReportItem Objects

In Microsoft Outlook Visual Basic Help (VbaOutl.hlp), omit the NoteItem and ReportItem objects from the list of objects events apply to.