OL97: Dialing 10-digit Local Calls

ID: Q172532

The information in this article applies to:

Microsoft Outlook 97

SUMMARY

Some telephone companies require 10-digit dialing for local calls. That is, the area code must precede the local 7-digit number even if the number is not a long distance call. This article describes two methods for accommodating this situation in Microsoft Outlook 97.

MORE INFORMATION

METHOD #1

Modify the telephone number in the Outlook Contact record:

1. Open an Outlook contact.

2. In the telephone number field, insert your area code, preceded by +1,

   in front of the contacts telephone number. For example, if your area
   code is 972 and the contact's local area code is 214, the telephone
   number in the contact record would look as follows:

      +1(972)214 123 4567

   NOTE: The parentheses are required.

3. Dial the contact as usual.

METHOD #2

Enable 10-digit Dialing for local calls by creating a new 10-digit "Dial-from" location, as follows:

1. Click the Contacts icon on the Outlook Bar.

2. On the Tools menu, point to Dial, and then click New Call.

3. In the New Call dialog box, click Dialing Properties.

4. In the Dialing Properties dialog box, click New in the

   Where I Am area, and then give the location a name when you
   are prompted (such as, 10-digit local).

5. Click OK.

6. In the "How I dial from this location" area, enter the local

   area code in the "To access an outside line, first dial" field.

   NOTE: The field only displays two digits, but all three digits of the
   area code will be used.

7. Leave the For Long Distance field empty, and click OK.

8. Click Close.

To place a 10-digit Local Call using this new calling location:

1. Click the Contacts icon on the Outlook Bar.

2. On the Tools menu, point to Dial, and then click New Call.

3. In the New Call dialog box, click Dialing Properties.

4. Select the location you created in step 4 above from the list, and

   click OK.

5. Enter the number you want to dial in the Number field.

6. Click Start Call.

Additional query words:

Keywords          : GnlDial 
Version           : WINDOWS:97
Platform          : WINDOWS

Last Reviewed: February 12, 1999