OL97: How to Clear the AutoNameCheck List

ID: Q164598

The information in this article applies to:

Microsoft Outlook 97

SUMMARY

In Microsoft Outlook 97, there is a feature called AutoNameCheck. This feature creates a list of nicknames for every e-mail recipient sent a message. When composing new messages Outlook attempts to resolve the recipient's name from this list of nicknames. Corruption of this list results in a Non-delivery Report (NDR) message or a message delivered to the wrong recipient.

MORE INFORMATION

AutoNameCheck will place a red wavy line under a partial name that could refer to two names; e.g., "Roosevelt" could refer to either Franklin or Theodore. Right-clicking it will bring up a menu of all the similar names. If that same partial name is entered again, it will be resolved to the selected name chosen the last time, and it will have a dashed green line beneath it. Right-clicking this name will again bring up the menu of other names to choose from.

You cannot directly remove the AutoNameCheck list. If it becomes corrupted, you must do one of the following:

Create a new profile. This recreates the AutoNameCheck list and the feature will start working again.
For more information creating a profile, please see the following article in the Microsoft Knowledge Base:
```
      ARTICLE-ID:  Q162203
      TITLE     :  OL97: User Profiles and Information Services
```
To clear the list while preserving the profile, use the Wipename utility. The Wipename utility is included on the Microsoft Office 97 Resource Kit (ORK) CD-ROM; see page 1035 of the ORK for instructions.

For more information on obtaining the ORK see the Microsoft Web site:

   http://mspress.microsoft.com/prod/books/1329.htm

The Microsoft Office 97 Resource Kit is published by MS Press, ISBN 1-57231- 329-3.

NOTE: The name of this utility has changed to NickName.exe and is in the Outlook\Nickname folder on the Office Resource kit compact disc. See page 1196 of the Office Resource Kit (ISBN 1-57231-640-3) for instructions.

Additional query words: nick check

Keywords          : MsgAdd 
Version           : WINDOWS:97
Platform          : WINDOWS
Issue type        : kbhowto

Last Reviewed: December 30, 1998