OL97: How to Configure Outlook 97 for Use with MSN 2.5

ID: Q175880

The information in this article applies to:

SUMMARY

This article describes how to configure Microsoft Outlook 97 to send and receive e-mail using MSN, The Microsoft Network, version 2.5.

NOTE: Once you upgrade your Mail Account, you cannot change back to the Classic Mail Account.

MORE INFORMATION

The MSN 2.5 Setup

When the MSN 2.5 Setup completes, you will see the following message: 

   Ready to Go Online

   MSN setup is almost complete. There are just a few finishing touches we
   need to make to your new email and chat programs

   Please double-click the MSN icon on your desktop now to go online, and
   we'll do the rest!
After double clicking the MSN icon on your desktop, MSN will connect and the browser will present a page with the title "Downloading...". MSN will automatically continue to the next page which is titled "Internet Mail Upgrade." The following options appear on this page: If you select the first option, it configures Outlook Express and upgrades your mail account on MSN to SMTP/POP3 servers. At this point, you can no longer use the Microsoft Network Online Service. You must use either Outlook Express or Outlook 97 with the Internet Mail Enhancement Patch.

If you want to use Outlook 97, you must use the Internet Mail Enhancement Patch. For more information on the Internet Mail Enhancement Patch please refer to the "Downloading the Internet Mail Enhancement Patch" and "Configuring Outlook 97 with the Internet Enhancement Patch" sections later in this article.

If you select the second option, a page titled "More about Internet Mail" appears with more information about using Internet Mail with the following options:

If you select the first option, it configures Outlook Express AND upgrades your mail account on the MSN to SMTP/POP3 servers. At this point, you can no longer use the Microsoft Network Online Service. You must use either Outlook Express or Outlook 97 with the Internet Mail Enhancement Patch.

If you want to use Outlook 97, you must use the Internet Mail Enhancement patch. For more information on the Internet Mail Enhancement Patch please refer to the "Downloading the Internet Mail Enhancement Patch" and "Configuring Outlook 97 with the Internet Enhancement Patch" sections below.

If you select the second option, it does not upgrade your mail account on the MSN servers. At this point, you can continue using the Microsoft Network Online Service.

Benefits of Upgrading Your Mail Account

Some of the benefits of upgrading your Mail Account on the MSN servers include:

WARNING: Once you upgrade your Mail Account, you cannot change back to the Classic Mail Account.

Download and Install the Internet Mail Enhancement Patch (IMEP)

To send and receive MSN e-mail with Outlook after upgrading your mail account, use the Internet Mail Enhancement Patch (IMEP).

The IMEP is available for download at the following Web address: 

   http://officeupdate.microsoft.com/updates/updOutlook.htm
Follow the instructions on the download page to install the IMEP.

Configuring Outlook with the Internet Mail Enhancement Patch

To configure Outlook after installing the IMEP Final Release with an MSN Post Office Protocol (POP3) mail server, use the following steps: 

  1. On the File menu, click Exit and Logoff if Outlook is running.

  2. Click the Start button, point to Settings and click Control Panel.

  3. Double-click the Mail and Fax icon and click Show Profiles.

  4. Double-click the profile you would like to use to receive your MSN
     e-mail.

  5. If listed, click to select the "Microsoft Network Online" service and
     click Remove.

  6. Click Add and double-click the Internet E-Mail service to
     add it to your profile.

  7. Under Mail Account, type a name for the service (for example, MSN).

  8. Under User Information, type the appropriate information about the
     account you are using in the Name, Organization, E-mail Address, and
     Reply Address boxes. The entries in the Organization and Reply Address
     boxes are optional.

  9. Click the Servers tab and type "smtp.email.msn.com" (without
     quotation marks) in the Outgoing Mail (SMTP) box.

     NOTE: If you gain access to MSN through a third-party ISP or local
     area network (LAN), type "secure.smtp.email.msn.com"
     (without quotation marks) in the Outgoing Mail (SMTP) box.

 10. In the Incoming Mail (POP3) box, type "pop3.email.msn.com" (without
     quotation marks).

 11. Click to select "Log on using Secure Password Authentication."

 12. Click the Connection tab and select the appropriate connection
     type as follows:

     If you connect using a local area network, click "I use a LAN
     Connection."

     If you connect using a modem and the MSN connection, click "I use a
     modem to access my e-mail", and then click to select MSN in "Use the
     following Dial-Up Networking connection." If you connect using a modem
     and want to use a different Internet Service Provider (ISP), select it
     from the list. If an appropriate connection does not exist, you can
     create one using the Add button.
13. Click OK.

14. Click the Delivery tab. If there are multiple Internet Service 

    Providers listed, select the Internet Mail information service you want
    to use as your primary mail service. One of the features of the
    Internet Mail Enhancement Patch is the ability to configure more than
    one ISP in a single profile.
15. Click Up until the ISP you have selected as your primary mail 
    service is at the top of the list and click OK.
The new configuration affects only messages composed after the change is made.

If the Internet Mail information service is configured in a profile with the Microsoft Exchange Server information service, the profile sends incoming mail to the Microsoft Exchange Server information service. To use the Internet Mail information service, create a separate profile with a Personal Folders file (.pst).

REFERENCES

For information on how to set up Outlook as the default mail client, please see the following article in the Microsoft Knowledge Base: 

   ARTICLE-ID: Q176452
   TITLE     : Configuring Outlook as the Default Mail Client for MSN 2.5
Additional query words: email spam 
Keywords          : kbinterop IntIMEP kbfaq
Version           : WINDOWS:2.5,97
Platform          : WINDOWS
Issue type        : kbinfo

Last Reviewed: April 16, 1999