ID: Q170538
The information in this article applies to:
This article describes how you can use Microsoft Word 97 to mail merge letters from your Microsoft Outlook 97 Contacts. This method does not work using earlier versions of Word.
Performing a Word mail merge from your Outlook Contacts is a four-step process.
Before you can use your Outlook Contacts as a data file, you must add an Outlook Address Book to your mail profile and then make the Contacts available as a part of the Outlook Address Book. The steps below assume you have a valid Outlook profile with a default Contacts folder.
Follow these steps to add the Outlook Address Book to your Outlook profile. You can skip these first 5 steps if your profile already includes an Outlook Address Book.
1. Start Outlook with the profile that contains your Contacts.
2. On the Tools menu, click Services.
3. On the Services tab, click Add.
4. In the Available information services list, click to select Outlook
Address Book and then click OK. Your profile should now include
the Outlook Address Book service.
5. Click OK to close the Services dialog box.
Follow these steps to make your Contacts folder available to the Outlook Address Book:
1. On the Outlook View menu, click Folder List to display the Folder List.
2. In the Folder List, using your right mouse button, click the Contacts
folder and from the context-sensitive menu click Properties.
3. Click the Outlook Address Book tab, and click to select "Show this
folder as an e-mail Address Book."
NOTE: Your Contacts should appear in the "Name of the address book" box.
4. Click OK to close the Contacts Properties dialog box.
Your Contacts are now available as part of the Outlook Address Book.
In Word 97, the Mail Merge Helper can directly access the Outlook Address Book. Follow these steps to set your Outlook Address Book Contacts as the mail merge data source:
1. Start Word 97 and create a blank document or open an existing document
as a main mail merge document.
2. On the Tools menu, click Mail Merge to open the Mail Merge Helper.
3. In the Mail Merge Helper, click Create and choose one of the following:
Form Letters
Mailing Labels
Envelopes
Catalog
4. In the Mail Merge Helper, click Get Data, and click to select Use
Address Book.
5. In the Choose address book list, click to select Outlook Address Book
and click OK.
Word converts your Contact information into a temporary data file. If
you have more than one Contact folder, you will be prompted to select a
folder as your data source. Word may ask you to confirm the data source
if you have Confirm Conversions selected.
6. Word determines if you must set up the main document and may display a
prompt.Click "Set Up Main Document" if prompted.
At this point, you should see the Mail Merge Command Bar above your main mail merge document.
1. In your main document type your text. When you come to text that you
want merged from the Outlook Address Book Contacts data source, click
Insert Merge Field on the Mail Merge Command Bar.
2. Click the appropriate merge field from the Insert Merge Field list.
1. On the Tools menu, click Mail Merge.
2. If you want to filter which records merge from the Outlook Contacts
folder click Query Options, otherwise, in the Mail Merge Helper, click
Merge.
3. In the Merge To list, click to select New document to display the merged
result in a new document. If you want to send the merge directly to the
printer, click to select Printer. Click Merge to perform the mail merge.
If you merged to a new document, the merged document appears. You can
edit, save, or print the merged document.
NOTE: Some fields may be unavailable when you merge from the Outlook
Contacts folder. For additional information about available fields,
please see the following article in the Microsoft Knowledge Base:
ARTICLE-ID : Q141874
TITLE : Some Contact List Fields Not Available to Word
For more information on Word mail merge, please see the following article in the Microsoft Knowledge Base:
Article-ID: Q141922
Title : WD: How to Start a Mail Merge
Additional query words: mailmerge
Keywords : kbinterop IntpOff kbfaq
Version : WINDOWS:97
Platform : WINDOWS
Issue type : kbhowto
Last Reviewed: June 4, 1998