ID: Q171231
The information in this article applies to:
This article describes how to move your Personal Folders file (sometimes called the Personal Information Store or *.pst file) to a network server. You can then configure your mail profile to use the Personal Folders file from the network server location.
WARNING: Depending on network traffic, configuring your mail profile to store your Personal Folders information on a network server may significantly slow Outlook performance.
By default, Microsoft Outlook 97 stores all of the information in your Personal Folders file on your local hard drive in a PST file. Your Personal Folders file contains a collection of MAPI folders and can include your Calendar, Contacts, Inbox, Journal, Notes, Outbox, Sent Items, and Tasks folders. Your Personal Folders file can also contain custom MAPI folders.
Depending on your profile configuration, your Personal Folders file may or may not be your default delivery location. This article discusses procedures for using your Personal Folders file from a server location regardless of delivery location.
NOTE: Only one program may open your PST file at a time. You cannot run Outlook on two different computers, each using the same PST file at once. In this case, when you attempt to open the PST file on the second Outlook program, you will receive the following message:
Unable to expand the folder. The set of folders could not be opened.
The file <path and filename>.pst is in use and could not be
accessed. Close any application that is using this file, and then
try again.
It is possible to configure your mail profile to use more than one PST
file. For example, you can use one locally and one from a server or open a
shared PST file from another user's profile. These configurations are
beyond the scope of this article. For more information about working with
multiple Personal Folders, please see the following articles in the
Microsoft Knowledge Base:
Article-ID: Q162206
Title : OL97: Working with Personal Folders
Article-ID: Q164407
Title : OL97: Managing a PST for Two Different Computers
Configuring Outlook to use your Personal Folders file from a network server
is a three-part process:
1. Start Outlook.
2. On the Tools menu, click Services.
3. Under the Services tab, click to select "Personal Folder," and then
click Properties.
4. Note the path and file name of your PST file. For example,
C:\Exchange\Mailbox.pst indicates a Personal Folders file named
Mailbox.pst located in the Exchange folder on drive C.
5. Click OK and OK to close all dialog boxes, and then "Exit and Log Off"
to quit Outlook.
1. Click Start, point to Programs, then click Windows Explorer.
2. On the Tools menu, click Map Network Drive.
3. Select the Drive, type the Path to the location of the PST file,
click to check Reconnect at logon, then click OK.
1. Quit all programs.
2. Use Windows Explorer to locate and copy the PST file you noted in step 4
in the "Identifying Your Profile's PST File Name and Location" section
to the network server, or to a disk and then to the server.
NOTE: You can save the PST file in any folder on the destination computer
as long as you have full rights and remember the location and
file name.
1. Start Outlook.
2. On the Tools menu, click Services.
3. Under the Services tab, click to select "Personal Folder" and click
Remove to remove the current local PST file from your profile.
If this is your default mail delivery location, you will see the
following message:
This information service contains the default message store
for the profile. Are you sure you want to remove this information
service from the profile?
Click Yes.
4. Under the Services tab, click Add to open the "Add Service to Profile"
dialog box.
5. In the Available information services list, click to select "Personal
folder," and then click OK.
6. In the File Name box, type the network path to your PST file on the
network server, and then click Open.
7. Click OK to close all dialog boxes.
8. On the File menu, click "Exit and Log Off."
9. Restart Outlook.
If the PST is your default delivery location, you will see the following message:
The location messages are delivered to has changed for this user
profile. To complete this operation, you may need to copy the contents
of the old Outlook folders to the new Outlook folders. For information
about how to complete this change of your mail delivery location, see
Microsoft Outlook Help. Some of the shortcuts on the Outlook Bar may no
longer work. Do you want Outlook to recreate your shortcuts? All
shortcuts you have created will be removed.
Click Yes to have Outlook update the Outlook Bar shortcuts so that they
point to your new PST file location, or click No to leave the shortcuts for
your original local PST file.
Your profile now points to your Personal Folders File (Personal Information Store) located on the network server.
For more information about Microsoft Outlook Personal Folders, type "personal folders" in the Office Assistant, click Search, and then click to view "Set where e-mail messages are sent from and received." Or click to view "Set up where and how e-mail is delivered."
Keywords : kbnetwork GnlFold
Version : WINDOWS:97
Platform : WINDOWS
Issue type : kbinfo
Last Reviewed: June 3, 1998