OL97: Outlook Exits When Microsoft Exchange Server is Down

ID: Q174400

The information in this article applies to:

• Microsoft Outlook 97

SYMPTOMS

When you use Microsoft Outlook 97 with Microsoft Exchange Server as your e-mail service, if you attempt to open a different folder when the server is down, Outlook may abruptly exit.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Outlook 97. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: shut down close quit

Keywords          : CfgMSXchg 
Version           : WINDOWS:97
Platform          : WINDOWS
Issue type        : kbbug
Solution Type     : kbpending

Last Reviewed: February 12, 1999