OL97: Outlook Prints Extra Blank Page on Windows NT 3.51

ID: Q173204

The information in this article applies to:

• Microsoft Outlook 97

SYMPTOMS

When you print an e-mail message using a PostScript printer in Microsoft Windows NT version 3.51, an extra blank page prints with the message. The extra page does not appear in Print Preview.

CAUSE

There is a problem in the PostScript printer driver for Windows NT 3.51.

RESOLUTION

There are two workarounds for this problem.

• Use a non-PostScript printer driver.
• Upgrade to Windows NT 4.0.

Keywords          : PtrOS 
Version           : WINDOWS:97
Platform          : WINDOWS
Issue type        : kbprb

Last Reviewed: February 12, 1999