ID: Q171743
The information in this article applies to:
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When exporting to the Timex Datalink watch from Microsoft Outlook 97, the system may freeze up or exhibit other erratic behavior, requiring a reboot to recover.
This problem occurs when using the Kensington Expert Mouse (Trackball) model 64215, driver version 5.0. This behavior can also be caused by other third party applications.
Remove the Kensington Trackball driver, to revert to the Windows 95 mouse driver, while exporting to the Timex Datalink watch.
For information about how to contact Kensington Mouseworks, query in the Knowledge Base for one of the following articles:
ARTICLE-ID: Q65416 TITLE : Hardware and Software Third-Party Vendor Contact List, A-K
ARTICLE-ID: ID: Q60781 TITLE : Hardware and Software Third-Party Vendor Contact List, L-P
ARTICLE-ID: Q60782 TITLE : Hardware and Software Third-Party Vendor Contact List, Q-Z
The Kensington Expert Mouse (Trackball) is manufactured by Kensington Mouseworks, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.
Additional query words: hangs stuck OL98
Keywords : kbdta Intp3rdPty
Version : WINDOWS:97
Platform : WINDOWS
Issue type : kbprbLast Reviewed: May 13, 1999