OL97: Taskbar Envelope Does Not Disappear After Viewing Fax

ID: Q171108

The information in this article applies to:

• Microsoft Outlook 97

SYMPTOMS

After you view and close a fax received in Microsoft Outlook 97, the envelope icon on the taskbar remains visible.

RESOLUTION

The envelope icon on the taskbar will disappear as soon as you receive and read a new e-mail message. To quickly get rid of the icon, you can send yourself a message, open it after receiving it, and then close or delete the message.

MORE INFORMATION

Systray.exe is a tool for system taskbar notifications. The taskbar provides a location for programs and hardware devices to display icons. For example, if your computer supports advanced power management (APM), a Battery Meter icon can appear on the taskbar.

Additional query words: system tray corner

Keywords          : kbui
Version           : WINDOWS:97
Platform          : WINDOWS
Hardware          : x86
Issue type        : kbprb
Solution Type     : Info_Provided

Last Reviewed: June 2, 1998