OL97: Timex Watch Will Not Accept Extended Characters

ID: Q160989

The information in this article applies to:

Microsoft Outlook 97

SYMPTOMS

When you export contact phone numbers from Microsoft Outlook to the Timex Data Link watch, the watch will not import any contact name that includes extended characters; however, the phone number is imported.

CAUSE

The Timex Data Link watch does not support extended characters.

MORE INFORMATION

To export contact phone numbers to the Timex Data Link watch, follow these steps:

1. On the File menu, click Import And Export.

2. In the "Import and Export Wizard" dialog box, select "Export to the

   Timex Data Link watch."

3. Click to select the "Phone numbers from contacts" check box, and click

   Next.

4. Click to select the contacts you want to export from the list, and click

   Next.

5. Set your watch to COMM READY, and click OK.

The watch will import the contact names and phone numbers. For any contacts containing extended characters in the Name field, the watch imports the phone number without a name.

For additional information, please see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q146189
   TITLE     : Character Set for the Timex Data Link Watch

The third-party product discussed here is manufactured by a vendor independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: 97 OL97

Keywords          : kb3rdparty kbhw
Version           : WINDOWS:97
Platform          : WINDOWS
Issue type        : kbprb

Last Reviewed: December 30, 1998