OL97: Unable to Print a Shared Schedule+ Calendar from Outlook

ID: Q168642

The information in this article applies to:

Microsoft Outlook 97

SYMPTOMS

If you try to print a shared Schedule+ calendar from Microsoft Outlook 97, you may be unable to print or may receive the following error message:

   Microsoft Schedule+, the print operation could not be completed.
   Cannot print because there are no valid .fmt files available.

CAUSE

You do not have the Schedule+ print files on your computer.

RESOLUTION

The Schedule+ print files are available for download on the Microsoft Internet Web site at:

   http://officeupdate.microsoft.com/downloadCatalog/dldoutlook.htm

NOTE: Because the Microsoft Web site is constantly updated, the site address may change without notice. If this occurs, link to the Microsoft home page at the following address:

   http://www.microsoft.com/

STATUS

Microsoft has confirmed this to be a problem in Microsoft Outlook 97 for Windows. This problem was corrected in Microsoft Outlook 97 version 8.02 for Windows.

MORE INFORMATION

The Outlook 97 version 8.02 Setup program includes the appropriate print files when you use Outlook with Schedule+ and you do not already have Schedule+ installed on your computer.

For more information about this issue, please see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID:   Q162222
   TITLE     :   OL97: Contents of the Olreadme.txt Readme File

Additional query words:

Keywords          : PtrProb 
Version           : WINDOWS:8.02,97
Platform          : WINDOWS

Last Reviewed: December 15, 1998