OL97: Voting Messages and Meeting Invitations Missing Buttons

ID: Q166901

The information in this article applies to:

SYMPTOMS

When you send a meeting invitation or click Use Voting Buttons, the buttons may be missing from the received message.

You are using the Internet Mail transport service and have not chosen to send e-mail to the recipient in Rich Text Format (RTF).

Select the Internet Mail option for sending e-mail in RTF for each recipient.

To select the RTF sending option for a contact, follow these steps:

1. Open a contact.

2. Double-click the e-mail address.

3. On the STMP tab, click to select "Always send to this recipient

   in Microsoft Outlook rich-text format" and then click OK.

4. Click Save and then Close.

To select the RTF sending option for Personal Address Book entries, follow these steps:

1. In the Inbox view, click the Address Book button on the toolbar.

2. In the "Show Names from the" list, click Personal Address Book.

3. Double-click the recipient's entry.

4. On the STMP tab, click to select the "Always send to this recipient in

   Microsoft Outlook rich-text format" check box and then click OK.

5. Click Save and then Close.

For more information about the RTF option, please see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q160813
   TITLE     : OL97: How to Specify RTF for Specific E-mail Addresses

Additional query words:

Keywords          : kbui CfgIM 
Version           : WINDOWS:97
Platform          : WINDOWS
Issue type        : kbprb

Last Reviewed: December 15, 1998