DOCUMENT:Q182691 15-MAR-2000 [sna] TITLE :Event 730 Can Return Garbled Characters for Local LU Name PRODUCT :Microsoft SNA Server PROD/VER:WINDOWS:3.0,3.0 SP1,3.0 SP2,3.0 SP3,4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, versions 3.0, 3.0 SP1, 3.0 SP2, 3.0 SP3, 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== An Event 730 in the Windows NT Application Event Log may return garbled ASCII characters rather than the correct Local LU Name. CAUSE ===== The LU Name logs as a string, when in fact it is a non-NULL terminated CHAR8, causing the log to incorrectly interpret the Local LU Alias. STATUS ====== Microsoft has confirmed this to be a problem in SNA Server versions 3.0, 3.0 SP1, 3.0 SP2, and 3.0 SP3. Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Microsoft has confirmed this to be a problem in SNA Server version 4.0. This problem was corrected in the latest SNA Server version 4.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K MORE INFORMATION ================ One example of this problem was generated with the following parameters: "UN301" is the invokable TP name, "AK6" is the remote LU alias, and "LOCAL" is the local LU alias. The message text of the Event 730 in the Application Event log stated: The SNA Server was unable to locate an invokable TP UN301 , APPC LU Alias , Workstation name: (null). Additional query words: ====================================================================== Keywords : Technology : kbAudDeveloper kbSNAServSearch kbSNAServ300 kbSNAServ400 kbSNAServ300SP3 kbSNAServ300SP1 kbSNAServ300SP2 Version : WINDOWS:3.0,3.0 SP1,3.0 SP2,3.0 SP3,4.0 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.