Mac 3270 Err Msg After Installing Windows NT Service Pack 2

 Last reviewed: November 1, 1995
Article ID: Q130291
The information in this article applies to:
  • Microsoft SNA Server for Windows NT, version 2.1
  • Microsoft Windows NT 3.5 U.S. Service Pack 2

SYMPTOMS

When you install Microsoft Windows NT 3.5 U.S. Service Pack 2, Macintosh 3270 applications (such as DCA IRMA Workstation for the Macintosh) are not be able to establish a connection to an SNA server. The following error message appears: 

   Getting configuration record: Unable to obtain configuration
   information from the server
NOTE: This problem does not affect Macintosh file and print services.

CAUSE

The Windows NT AppleTalk protocol does not work correctly after you install Microsoft Windows NT 3.5 U.S. Service Pack 2. This regression affects applications which use the sockets interface over AppleTalk, such as SNA Server.

WORKAROUND

To work around this problem, reinstall Services for Macintosh (SFM) from the original installation media.

RESOLUTION

Microsoft has modified the SFM driver, SFMATALK.SYS, to correct this problem. Microsoft plans to include the new driver in Windows NT 3.5 U.S. Service Pack 3.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 3.5 Service Pack 2. This problem has been corrected in the latest U.S. Service Pack for Windows NT version 3.5. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): 

   S E R V P A C K
The Macintosh computer and AppleTalk protocol are manufactured by Apple Computer, Inc., a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

KBCategory: kbnetwork kbbug3.50 kbfix3.50.sp3
KBSubcategory: ntmac
Additional reference words: prodsna 2.10 3.50 mac clients

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Last reviewed: November 1, 1995
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