DOCUMENT:Q163019 13-JUN-2001 [sna] TITLE :RUI Library Terminates RUI Session When PIU Has Not Been Sent PRODUCT :Microsoft SNA Server PROD/VER:WINDOWS:2.11 SP1,3.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, versions 2.11 SP1, 3.0 ------------------------------------------------------------------------------- SYMPTOMS ======== Under certain conditions, an LUA session may terminate unexpectedly with the following error message: Event ID: 1954 Source: SNA RUI Application Description: RUI internal logic error for LU , code CAUSE ===== When the SNA Server service informs the RUI library that a Path Information Unit (PIU) has not been sent due to some problem (such as a bracket error), the RUI library terminates the RUI session. RUI internal logical error 1954 is logged in the application Event Log. RESOLUTION ========== A fix is available to correct this problem. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft SNA Server versions 2.11 Service Pack 1 and 3.0. This problem was corrected in the latest SNA Server for Windows NT 2.11 and 3.0 U.S. Service Packs For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K MORE INFORMATION ================ The RUI library posts RUI_WRITE as complete once it has passed the data to the SNA Server service, instead of waiting for the SNA Server service to actually process the data. In this situation, it is possible that the PIU has not yet been sent. For example, this may be the case due to a race condition with the host application. When the SNA Server service informs the RUI library that the PIU has not been sent, the RUI library terminates the RUI session because it was already informed that the RUI_WRITE was completed successfully. Additional query words: prodsna 2.11.sp1 3.00 WINRUI SP1 LUA ====================================================================== Keywords : Technology : kbAudDeveloper kbSNAServSearch kbSNAServ300 kbSNAServ211SP1 Version : WINDOWS:2.11 SP1,3.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.