DOCUMENT:Q138861  13-JUN-2001  [sna]
TITLE   :SNA Server 2.11 CD missing Rally-compatible PC Support API
PRODUCT :Microsoft SNA Server
PROD/VER:WINDOWS:2.11
OPER/SYS:
KEYWORDS:

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:

 - Microsoft SNA Server, version 2.11, on platform(s):
    - the operating system: Microsoft Windows NT 
-------------------------------------------------------------------------------


SYMPTOMS
========

The SNA Server 2.11 readme file includes the following section, though the
alternate DLL files mentioned are not included on the 2.11 product CD:

   C.4. EHNAPPC.DLL Compatibility with Attachmate RALLY! and PC Support

   IBM PC Support and Attachmate RALLY! are examples of applications that depend
   on the static ordinal numbering of entry points in EHNAPPC.DLL. Various
   vendors' implementations of EHNAPPC.DLL differ in this static numbering, and
   many applications use dynamic linking by entry point name to avoid this
   problem.

   The version installed by default with the SNA Client is compatible with IBM
   CA/400. However, this version is not compatible with RALLY!, and will cause
   this application to fail via general protection failure or a pop-up message
   with the text "Assertion failed." SNA Server provides alternate versions of
   EHNAPPC.DLL and EHNRTRW.DLL which are compatible with the NetSoft
   EHNAPPC.DLL, for use with these applications.

   The alternate DLLs are found in the CD-ROM directory \CLIENTS\WIN3X\EHNNS\ and
   must be copied into the Windows system directory if you encounter this error.

CAUSE
=====

The alternate DLL files were inadvertently left off the SNA Server 2.11 CD.

RESOLUTION
==========

The alternate DLL files can be found in Rally.zip, located on the following
electronic locations:

 - FTP.MICROSOFT.COM, in \bussys\winnt\sna-public\rally.


STATUS
======

Microsoft has confirmed this to be a problem in SNA Server for Windows NT. This
problem was corrected in the latest SNA Server for Windows NT, 2.11 U.S. Service
Pack. For information on obtaining the Service Pack, query on the following word
in the Microsoft Knowledge Base (without the spaces):

   S E R V P A C K

KBCategory: kbnetwork kb3rdparty kbbug2.11
KBSubcategory: ntnetserv

Additional query words: 2.11 prodsna

======================================================================
Keywords          :  
Technology        : kbAudDeveloper kbSNAServSearch
Version           : WINDOWS:2.11
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.  MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 2001.