DOCUMENT:Q131445 16-MAY-1999 [ssafe] TITLE :FIX: "Timeout Locking File: UM" Error Occurs at Startup PRODUCT :Microsoft SourceSafe PROD/VER:WINDOWS:3.04; winnt:3.04 OPER/SYS: KEYWORDS:kbsetup kbSSafe310fix kbSSafe304bug ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SourceSafe for Windows, version 3.04 - Microsoft SourceSafe for Windows NT, version 3.04 ------------------------------------------------------------------------------- SYMPTOMS ======== The error "Timeout locking file: UM" occurs when starting Microsoft SourceSafe. CAUSE ===== The Microsoft SourceSafe version 3.04 for Windows or Windows NT installation did not create a DATA\LOCKS subdirectory. This error occurs only if the SRCSAFE.INI setting Lock_Mode is set to Lockfile. For additional information on the Lock_Mode setting, please see the following article in the Microsoft Knowledge Base: 124525 How SourceSafe Locks Files in the DATA Directory RESOLUTION ========== To work around this problem: 1. Create a directory titled "LOCKS" in the DATA subdirectory. For example: MD F:\SS\DATA\LOCKS 2. Restart SourceSafe. STATUS ====== Microsoft has confirmed this to be a bug in the Microsoft products listed at the beginning of this article. This bug was corrected in Microsoft SourceSafe version 3.1 for Windows and Windows NT. Additional query words: ====================================================================== Keywords : kbsetup kbSSafe310fix kbSSafe304bug Technology : kbSSafeSearch kbAudDeveloper kbZNotKeyword2 kbZNotKeyword3 kbSSafe304 kbSSafe304NT Version : WINDOWS:3.04; winnt:3.04 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.