DOCUMENT:Q123469 12-FEB-2002 [ssafe] TITLE :PRB: How to Handle the "invalid serial number" Error PRODUCT :Microsoft SourceSafe PROD/VER::2.0x,3.01,3.02 OPER/SYS: KEYWORDS:kberrmsg kbusage ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SourceSafe for MS-DOS, versions 2.0x, 3.01, 3.02 - Microsoft SourceSafe for Windows, versions 2.0x, 3.01, 3.02 - Microsoft SourceSafe for Macintosh, versions 2.0x, 3.01, 3.02 - Microsoft SourceSafe for Windows NT, versions 2.0x, 3.01, 3.02 - Microsoft SourceSafe for UNIX, versions 2.0x, 3.01, 3.02 ------------------------------------------------------------------------------- SYMPTOMS ======== The error "invalid serial number" occurs when a DEMO serial number has expired. RESOLUTION ========== Issue a updated serial number by following these steps: 1. Run SERIALIZ on the computer with outdated serial number. For example: C:\SS\ADMIN\SERIALIZ This command gives a list of current serial numbers. 2. Install a new serial number. For example: C:\SS\ADMIN\SERIALIZ -s You can also reinstall the demo diskette to restart the 30 day period. Additional query words: ====================================================================== Keywords : kberrmsg kbusage Technology : kbHWMAC kbOSMAC kbSSafeSearch kbAudDeveloper kbZNotKeyword2 kbZNotKeyword3 kbSSafe2xDOSSearch kbSSafe302 kbSSafe2xSearch kbSSafe301DOS kbSSafe302DOS kbSSafe301 kbSSafe20xMacSearch kbSSafe301Mac kbSSafe301UNIX kbSSafe302UNIX kbSSafe20xUNIXSearch kbSSafe302Mac kbSSafe20xNTSearch kbSSafe301NT kbSSafe302NT Version : :2.0x,3.01,3.02 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.