BUG: SQL Server PTK Setup Fails with > 256 Color Video Modes

ID: Q123419

The information in this article applies to:

Microsoft SQL Server Programmer's Toolkit, version 4.21a

BUG# 10652 (4.21a)

SYMPTOMS

The SQL Server Programmer's Toolkit for Windows NT will not install on a Microsoft Windows NT version 3.5 system running in a video mode with greater than 256 colors. When the setup program starts to copy the files, setup will hang and never recover.

NOTE: This problem does not apply to Microsoft Windows NT version 3.1

WORKAROUND

A workaround for this is to run the setup program in a video mode with 256 colors or less.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft SQL Server Programmer's Toolkit version 4.21a. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: install PTK DB-Library OPENDS ODS Open Data Services

Keywords          : kbsetup SSrvInst kbbug4.21a SSrvWinNT 
Version           : 4.21a
Platform          : WINDOWS

Last Reviewed: May 1, 1997